JOIN US
At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
We operate two 4-star hotels within Dundee, with a combined 187 bedrooms & suites. Hotel Indigo is a full-service hotel featuring the award-winning Daisy Tasker Restaurant. Staybridge Suites offers an excellent long-stay concept, with each suite having a fully fitted kitchen, ideal for guests who want to relax and unwind.
Our Benefits
You will have access to a benefits package designed to truly support our people:
- Discounted hotel room rates for you and your friends & family
- An additional day\'s leave for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship opportunities
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral, up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life insurance
- Employee Assistance Programme
- Social and wellness events and activities throughout the year
- Free meals on duty, saving over £1000 per year
And much more!
An Evening in the Life of a Night Team Member at Our Hotel
What you\'ll be doing...
- Are you a night owl who enjoys the quiet buzz of late hours? Join our team and help keep the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and assist them with check-ins, check-outs, and other needs.
- Handle night audits and end-of-day reports, ensuring everything is organised and ready for the morning team.
- Be the point of contact for guest requests during the night, such as room service or extra pillows, providing comfort during late hours.
- Maintain the lobby and public areas, ensuring they are tidy and welcoming, preparing the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, ensuring guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand over a seamless shift, preparing for the day ahead.
What We Need From You
- A natural night owl comfortable working late hours.
- Friendly and welcoming, with a service-oriented attitude—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unforeseen situations.
- A team player who can also work independently, ensuring a smooth start to the day.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We are committed to hiring a diverse workforce and fostering an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact us.
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StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RBH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RBH
Don't be shy about reaching out to RBH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RBH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RBH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
