At a Glance
- Tasks: Welcome guests, handle check-ins, and ensure a smooth night shift experience.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, enhanced leave, and free meals on duty.
- Other info: Flexible working arrangements and opportunities for personal growth.
- Why this job: Perfect for night owls who thrive in a vibrant, dynamic hotel environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for guest service.
The predicted salary is between 22000 - 26000 € per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. Our 122 boutique bedrooms reflect our vibrant city, where bespoke design meets classic Welsh Heritage.
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Work Hours: 40 hours over 5 days a week. Shift times between 22:00pm - 6:30am.
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You:
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Our Benefits:
- Discounted hotel room rates for you and your friends & family at RBH & IHG Hotels.
- An additional day's leave for your birthday.
- Enhanced Annual Leave for Long Service. Earn up to an extra 5 days Holidays.
- Enhanced Maternity, adoption & shared parental leave.
- Course Sponsorship.
- 50% F&B discount at RBH hotels & IHG Hotel.
- 50% F&B discount at Hotel Indigo Cardiff.
- Unlimited use of our fully equipped gym.
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals).
- Flexible working arrangements.
- Employee Assistance Programme. 24-hour support.
- Social and wellness events and activities all year round.
- Free meals on duty saving you over 1000 per year.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Night Team Member employer: RBH
At RBH Hospitality Management, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Night Team Member at Hotel Indigo, you will enjoy a range of benefits including discounted hotel stays, enhanced annual leave, and opportunities for personal growth, all while contributing to a unique guest experience in a beautifully designed boutique hotel. Join us in creating memorable stories for our guests and be part of a team that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Get to know the hotel vibe! Before your interview, take a stroll around the area or check out their social media. This way, you can chat about how you’d fit into their unique atmosphere and bring that local neighbourhood story to life.
✨Tip Number 2
Show off your night owl skills! When you’re chatting with the team, highlight your experience working late hours and how you handle guest requests with a smile—even at 3 a.m. It’s all about showcasing your adaptability and energy!
✨Tip Number 3
Be prepared for those numbers! Since the role involves night audits and reports, brush up on your detail-oriented skills. You could even mention a time when you successfully managed a similar task to show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to dive into the hospitality world with us!
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Show Your Night Owl Spirit:Let us know why you're the perfect fit for those late-night shifts! Share your love for the quiet buzz of the night and how you can keep the magic alive while others are sleeping.
Be Friendly and Welcoming:We want to see your friendly side shine through! Use your application to show us how you would greet late-arriving guests with a smile, even at 3 a.m. A warm personality goes a long way in hospitality!
Attention to Detail is Key:Since you'll be handling night audits and reports, make sure to highlight your detail-oriented nature. Share any experiences where you've successfully managed numbers or kept things organised—this will impress us!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can't wait to see what you bring to our team!
How to prepare for a job interview at RBH
✨Show Your Night Owl Spirit
Emphasise your love for the night shift during the interview. Share experiences that highlight your comfort and enthusiasm for working late hours, as this role is all about keeping the hotel running smoothly while others sleep.
✨Bring a Smile to the Table
Since you'll be welcoming guests at odd hours, practice your friendly greeting. A warm smile and a positive attitude can make a huge difference, especially when guests arrive late. Think of ways to convey your passion for customer service.
✨Get Familiar with Numbers
As a Night Team Member, you'll handle night audits and reports. Brush up on your numerical skills and be ready to discuss any relevant experience you have with detail-oriented tasks. This will show that you're reliable and organised.
✨Demonstrate Team Spirit
Even though you'll be working independently at night, it's crucial to show that you can collaborate with the morning team. Share examples of how you've successfully handed off tasks or communicated effectively in previous roles to ensure a smooth transition.
