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For Companies At a Glance
- Tasks: Keep the hotel running smoothly at night, welcoming guests and handling requests.
- Company: Join RBH, a top-rated hospitality employer that values its people.
- Benefits: Enjoy discounted stays, flexible hours, free meals, and more perks!
- Why this job: Perfect for night owls who thrive in a dynamic, quiet environment.
- Qualifications: Friendly, detail-oriented, and reliable team players are encouraged to apply.
- Other info: Join a diverse team with great career growth opportunities and fun events!
Overview
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
Our benefits
- Discounted hotel room rates for you and your friends & family
- An additional day\\\’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
What you\\\’ll be doing…
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What we need from you
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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Night Team Member employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. It shows initiative and can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to night shifts. Think about how you’d handle guest requests or unexpected situations during those late hours—show us you’re ready!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the role and keeps you fresh in the interviewer’s mind.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Show Your Night Owl Spirit: Let us know why you're the perfect fit for those late-night shifts! Share your experiences or stories that highlight your love for working during the quiet hours. We want to see your passion for the night-time vibe!
Be Friendly and Welcoming: Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. Use a warm tone and maybe even share a fun anecdote about a time you made someone feel welcome, even at an odd hour.
Attention to Detail is Key: We need someone who can handle numbers and reports with ease. Highlight any relevant experience you have with audits or managing details. Show us that you’re organised and ready to keep everything running smoothly while we sleep!
Team Player Vibes: Even though you'll be working independently at night, teamwork is still crucial. Mention any past experiences where you collaborated with others, especially in high-pressure situations. We want to see that you can keep the magic going until the morning crew arrives!
How to prepare for a job interview at RBH
✨Show Your Night Owl Spirit
Make sure to express your love for working late hours during the interview. Share any past experiences that highlight your comfort and enthusiasm for night shifts, as this role is all about thriving when others are asleep.
✨Demonstrate Your People Skills
Since you'll be welcoming guests at odd hours, it's crucial to showcase your friendly and approachable nature. Prepare examples of how you've provided excellent customer service in previous roles, especially in challenging situations.
✨Be Detail-Oriented
Highlight your ability to handle numbers and details, especially when discussing night audits and reports. Bring up specific instances where your attention to detail made a difference, as this will reassure them of your reliability.
✨Emphasise Teamwork and Independence
Talk about your experience working both independently and as part of a team. Mention how you can manage guest needs on your own while also ensuring a smooth handover to the morning crew, showing that you're adaptable and a true team player.
