At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, free meals, and wellness events.
- Other info: Earn £250 for each friend you refer, up to five referrals!
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night tasks.
The predicted salary is between 20000 - 30000 € per year.
Overview
Join to apply for the Night Team Member role at RBH
About RBH
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
An Evening in the Life
An Evening in the Life of Night Team Member at Our Hotel
What you\'ll be doing...
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Night Team Member in Chatham employer: RBH
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. As a Night Team Member, you'll enjoy a range of benefits including flexible working arrangements, discounted hotel stays, and opportunities for personal growth, all while contributing to a top-rated hospitality experience. Join us in creating memorable moments for our guests during the magical hours of the night, where your efforts are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Chatham
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the night operations. Understanding the unique challenges and responsibilities of a Night Team Member will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled guest requests or resolved issues in previous roles. This will demonstrate your ability to provide excellent service even during late hours.
✨Tip Number 3
Highlight your attention to detail and organisational skills. Since you'll be handling night audits and reports, being able to discuss your experience with numbers and organisation will be crucial.
✨Tip Number 4
Emphasise your adaptability and reliability. Share instances where you've successfully managed unexpected situations or worked independently, as these traits are essential for a Night Team Member.
We think you need these skills to ace Night Team Member in Chatham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what RBH is looking for in a Night Team Member. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV:Customise your CV to reflect your experience in hospitality, especially during night shifts. Emphasise your customer service skills, attention to detail, and ability to work independently.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for working at RBH. Mention specific reasons why you want to join their team and how you can contribute.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at RBH
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires a natural night owl who thrives in the quiet buzz of the night.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since you'll be welcoming guests at odd hours, showcasing your friendly and welcoming nature will be key to impressing the interviewers.
✨Highlight Your Attention to Detail
Discuss your experience with handling audits or reports, as being detail-oriented is crucial for this position. Bring up specific instances where your attention to detail made a difference in your previous roles.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be ready to share examples of how you've successfully collaborated with others while also managing tasks on your own, especially in high-pressure situations.