Night Front Desk & Guest Services Specialist
Night Front Desk & Guest Services Specialist

Night Front Desk & Guest Services Specialist

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins/check-outs, and ensure a tidy lobby at night.
  • Company: Leading hospitality group in the UK with a vibrant night team.
  • Benefits: Flexible hours, generous discounts, and wellness initiatives for a balanced lifestyle.
  • Why this job: Thrive in a unique night environment while providing excellent guest services.
  • Qualifications: Friendly, detail-oriented individuals who enjoy working late hours.
  • Other info: Join a dynamic team and enhance your hospitality skills.

The predicted salary is between 24000 - 36000 £ per year.

A leading hospitality group in the United Kingdom seeks a Night Team Member to ensure hotel operations run smoothly during late hours.

  • Welcoming guests
  • Handling check-ins/check-outs
  • Overseeing nightly audits
  • Maintaining lobby tidiness

Ideal candidates will be friendly night owls with a detail-oriented approach. Benefits include flexible work arrangements, generous discounts, and wellness initiatives. This is an opportunity to thrive in a unique work environment during the night.

Night Front Desk & Guest Services Specialist employer: RBH

Join a leading hospitality group that values its employees and fosters a supportive work culture. As a Night Front Desk & Guest Services Specialist, you will enjoy flexible work arrangements, generous discounts, and wellness initiatives, all while thriving in a unique night-time environment that encourages personal growth and development.
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Contact Detail:

RBH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Front Desk & Guest Services Specialist

✨Tip Number 1

Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know of openings or can even put in a good word for you.

✨Tip Number 2

Prepare for those late-night interviews! Since you're aiming for a Night Front Desk role, show off your ability to stay alert and engaged during unconventional hours.

✨Tip Number 3

Practice your guest interaction skills. Role-play with a friend to nail down how you'd welcome guests and handle check-ins/check-outs smoothly.

✨Tip Number 4

Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our night team.

We think you need these skills to ace Night Front Desk & Guest Services Specialist

Customer Service Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Organisational Skills
Night Shift Availability
Teamwork
Adaptability
Multitasking

Some tips for your application 🫡

Show Your Night Owl Side: When writing your application, let us know why you're the perfect fit for those late-night shifts. Share any previous experience in hospitality or customer service that highlights your ability to thrive when others are winding down.

Be Friendly and Approachable: Since you'll be welcoming guests during the night, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've made guests feel at home in past roles.

Attention to Detail is Key: We love candidates who pay attention to the little things! In your application, mention specific instances where your detail-oriented approach has made a difference, whether it’s in managing check-ins or keeping the lobby tidy.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!

How to prepare for a job interview at RBH

✨Know the Night Shift

Familiarise yourself with the unique challenges and responsibilities of working night shifts in hospitality. Be ready to discuss how your skills align with managing late-night operations, such as handling check-ins and ensuring guest satisfaction during quieter hours.

✨Showcase Your People Skills

As a Night Front Desk & Guest Services Specialist, you'll be the face of the hotel at night. Prepare examples of how you've successfully interacted with guests in previous roles, highlighting your friendly and approachable nature. This will demonstrate that you can create a welcoming atmosphere even when the sun goes down.

✨Attention to Detail is Key

Since the role involves overseeing nightly audits and maintaining lobby tidiness, be prepared to discuss your attention to detail. Share specific instances where your meticulousness has positively impacted operations or guest experiences, showing that you take pride in your work.

✨Embrace Flexibility and Wellness

With flexible work arrangements and wellness initiatives being part of the job, express your enthusiasm for these benefits. Discuss how you manage work-life balance during night shifts and any personal wellness practices you follow, which can resonate well with the company's values.

Night Front Desk & Guest Services Specialist
RBH
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  • Night Front Desk & Guest Services Specialist

    Full-Time
    24000 - 36000 £ / year (est.)
  • R

    RBH

    50-100
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