Night Auditor & Guest Experience Lead (Flexible Hours)

Night Auditor & Guest Experience Lead (Flexible Hours)

Full-Time No working from home possible
RBH

At a Glance

  • Tasks: Reconcile financial transactions and support guests during night hours at Hampton by Hilton.
  • Company: RBH operates the Hampton by Hilton in Manchester, focusing on guest experience.
  • Benefits: Enjoy flexible night shifts, discounts, and a supportive work environment.
  • Other info: Security checks are part of the responsibilities.
  • Why this job: Join a dynamic team ensuring seamless experiences for late arrivals.
  • Qualifications: Candidates should have hospitality or finance experience and strong attention to detail.

RBH is seeking a Night Auditor for the Hampton by Hilton in Manchester. The role involves reconciling financial transactions, preparing reports, and providing support to guests during night hours.

Ideal candidates will have hospitality or finance experience and excellent attention to detail. You will also conduct security checks and ensure a seamless experience for late arrivals. Flexible night shift hours are required.

There are excellent benefits including discounts and a supportive work environment.

Night Auditor & Guest Experience Lead (Flexible Hours) employer: RBH

RBH offers a unique opportunity at the Hampton by Hilton in Manchester, providing excellent benefits like discounts. The team is dedicated to creating a welcoming atmosphere for all guests, especially during night hours.

RBH

Contact Details:

RBH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Auditor & Guest Experience Lead (Flexible Hours)

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RBH. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to RBH

Don't be shy about reaching out to RBH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Night Auditor & Guest Experience Lead (Flexible Hours)

Financial Reconciliation
Report Preparation
Guest Support
Attention to Detail
Hospitality Experience
Finance Experience
Security Checks

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RBH and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at RBH

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!