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For Companies At a Glance
- Tasks: Balance financial transactions, assist guests, and ensure hotel security overnight.
- Company: RBH is a top-rated hospitality company prioritising diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Why this job: Join a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: Experience in hospitality or finance, attention to detail, and good communication skills required.
- Other info: Part-time role (16 hours/week) with a focus on guest experience and teamwork.
Overview
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
We are recruiting for Part Time (16hr) Night Auditor reporting to Nights Manager.
Our Hotel
Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
Our Benefits
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream – choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
And much much more!
An Evening in the Life of Night Auditor at Our Hotel
What you\’ll be doing…
(Part time: 16 hours per week)
Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
Conduct regular security checks throughout the hotel premises to ensure guest and property safety
Collaborate with the front office and accounting teams to address any issues identified during the night audit
Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments
What We Need From You
Previous experience in hospitality or finance roles, with an understanding of accounting principles
Strong attention to detail and accuracy, particularly in financial reconciliation
Good communication skills and the ability to handle guest enquiries professionally
Basic IT skills and familiarity with property management systems (PMS)
Flexibility to work night shifts and the ability to remain focused and productive
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
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Night Auditor employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Auditor. Understanding the financial reconciliation process and guest service expectations will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight any previous experience in hospitality or finance roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and the role itself.
✨Tip Number 3
Prepare questions that show your interest in the hotel’s operations and guest services. This not only demonstrates your enthusiasm but also helps you stand out during interviews.
✨Tip Number 4
Be ready to discuss how you handle emergencies and maintain focus during night shifts. Sharing relevant experiences can showcase your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or finance roles. Emphasise your attention to detail and any previous roles that involved financial reconciliation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the Night Auditor role. Mention specific skills like communication and IT proficiency that align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your skills related to guest service, financial accuracy, and teamwork. Use examples from past experiences to demonstrate how you meet the job criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Night Auditor position.
How to prepare for a job interview at RBH
✨Showcase Your Attention to Detail
As a Night Auditor, accuracy is key. Be prepared to discuss your experience with financial reconciliation and how you ensure precision in your work. Highlight specific examples where your attention to detail made a difference.
✨Demonstrate Your Communication Skills
You'll be interacting with guests and team members during the night shift. Practice articulating how you've handled guest inquiries or resolved issues in previous roles. This will show that you're capable of maintaining professionalism under pressure.
✨Familiarise Yourself with the Hotel's Operations
Research Crowne Plaza London Docklands and understand its services and facilities. Being knowledgeable about the hotel will allow you to ask insightful questions and demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions about how you'd handle specific situations, such as emergencies or discrepancies in financial reports. Think through potential scenarios and your responses ahead of time to showcase your problem-solving skills.
