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For Companies At a Glance
- Tasks: Balance financial transactions, assist guests, and ensure hotel security during night shifts.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, and free meals on duty.
- Why this job: Be part of a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: Experience in hospitality or finance, strong attention to detail, and good communication skills.
- Other info: Work in a contemporary hotel with a commitment to exceptional guest experiences.
The predicted salary is between 12 - 16 £ per hour.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey… We are recruiting for Part Time (16hr) Night Auditor reporting to Nights Manager.
Our Hotel Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
An Evening in the Life of Night Auditor at Our Hotel
What you’ll be doing… (Part time: 16 hours per week)
- Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
- Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
- Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
- Conduct regular security checks throughout the hotel premises to ensure guest and property safety
- Collaborate with the front office and accounting teams to address any issues identified during the night audit
- Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
- Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments
What We Need From You
- Previous experience in hospitality or finance roles, with an understanding of accounting principles
- Strong attention to detail and accuracy, particularly in financial reconciliation
- Good communication skills and the ability to handle guest enquiries professionally
- Basic IT skills and familiarity with property management systems (PMS)
- Flexibility to work night shifts and the ability to remain focused and productive
Equal Opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
Night Auditor employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Prepare for the interview by researching the Crowne Plaza London Docklands and its values. Show us you’re passionate about providing exceptional guest experiences and how your skills align with our commitment to quality service.
✨Tip Number 3
Practice common interview questions related to finance and hospitality. We want to see how you handle guest inquiries and financial discrepancies, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at RBH.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! We want to see your enthusiasm for creating exceptional guest experiences and how you can contribute to our vibrant team.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or finance roles. We’re looking for candidates who understand accounting principles and have a knack for detail, so don’t hold back on sharing your relevant skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and highlights your key qualifications without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crowne Plaza London Docklands!
How to prepare for a job interview at RBH
✨Know Your Numbers
As a Night Auditor, you'll be dealing with financial transactions daily. Brush up on your accounting principles and be ready to discuss how you've handled financial reconciliations in the past. This will show your understanding of the role and your attention to detail.
✨Showcase Your Hospitality Skills
Since this role involves guest interactions, prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved guest inquiries or complaints effectively.
✨Familiarise Yourself with the Hotel
Do some research on Crowne Plaza London Docklands and its facilities. Knowing about their restaurant, gym, and overall vibe will help you tailor your answers and demonstrate your enthusiasm for the hotel and its offerings.
✨Prepare for Night Shift Scenarios
Be ready to discuss how you would handle various situations that may arise during night shifts, such as emergencies or guest complaints. This will highlight your problem-solving skills and ability to stay calm under pressure.
