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For Companies At a Glance
- Tasks: Balance financial transactions, assist guests, and ensure hotel security overnight.
- Company: Join RBH, a top-rated hospitality employer that values its people.
- Benefits: Enjoy discounted stays, extra leave for your birthday, and flexible working options.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality or finance, strong attention to detail, and great communication skills.
- Other info: Access to wellness events, course sponsorship, and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Night Auditor role at RBH.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
AN EVENING IN THE LIFE OF NIGHT AUDITOR AT OUR HOTEL
What you6ll be doing…
- Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
- Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
- Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
- Conduct regular security checks throughout the hotel premises to ensure guest and property safety
- Collaborate with the front office and accounting teams to address any issues identified during the night audit
- Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
- Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments
What We Need From You
- Previous experience in hospitality or finance roles, with an understanding of accounting principles
- Strong attention to detail and accuracy, particularly in financial reconciliation
- Good communication skills and the ability to handle guest enquiries professionally
- Basic IT skills and familiarity with property management systems (PMS)
- Flexibility to work night shifts and the ability to remain focused and productive
- Experience in a receptionist role
- Skilled to provide excellent customer service
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Stream – choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Bi-monthly employee (\\u00a3400 net)
- Employee of the year (\\u00a31500 net)
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
#J-18808-Ljbffr
Night Auditor employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Night Auditor position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Night Auditors and practice your responses. Show off your attention to detail and customer service skills – they’re key in this role!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. It’s a small step that can make a big difference.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us at RBH. Plus, it gives you a chance to showcase your personality beyond just your CV.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Auditor role. Highlight any previous hospitality or finance experience, and don’t forget to mention your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the hospitality industry and why you want to join us at RBH. Keep it friendly and professional, and make sure to mention how you can contribute to our team.
Show Off Your Skills: In your application, be sure to showcase your communication skills and customer service experience. We love candidates who can handle guest enquiries with ease, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at RBH!
How to prepare for a job interview at RBH
✨Know Your Numbers
As a Night Auditor, you'll be dealing with financial transactions daily. Brush up on your accounting principles and be ready to discuss how you've handled financial reconciliations in the past. This shows you understand the role's core responsibilities.
✨Showcase Your Customer Service Skills
You'll be interacting with guests during the night shift, so highlight any previous experience in hospitality or customer service. Prepare examples of how you've resolved guest inquiries or complaints effectively to demonstrate your ability to provide excellent service.
✨Be Ready for Scenario Questions
Expect questions about handling emergencies or unusual situations overnight. Think of specific instances where you've had to think on your feet and how you managed those situations. This will show your problem-solving skills and ability to remain calm under pressure.
✨Communicate Clearly
Since you'll need to prepare handover notes and communicate with the day team, practice articulating your thoughts clearly. During the interview, ensure you listen carefully and respond thoughtfully to questions, showcasing your communication skills.
