At a Glance
- Tasks: Lead the bar team, deliver exceptional service, and manage beverage operations.
- Company: Join the first 5* Hotel in Liverpool, a historic landmark with a vibrant atmosphere.
- Benefits: Enjoy exclusive discounts, extra holiday for birthdays, free meals, and more.
- Other info: Access to career growth opportunities and a supportive, inclusive work environment.
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: One year of supervisory experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 32450 £ per year.
Overview
We opened the first 5* Hotel in Liverpool; the Municipal Hotel & Spa MGallery in May 2023 and brought this historic building back to life.
We aspire to create memorable, heartfelt moments for all guests, offering unique stories from the past and immersive hospitality experiences in a landmark city icon.
With 179 stunning bedrooms, a state‑of‑the‑art spa, and multiple restaurants and bars, the Municipal promises guests the time of their lives.
A Day in the Life of a Bar Supervisor
As Bar Supervisor you will assist in managing beverage service within the Palm Court and Seaforth restaurant and floor areas.
You will deliver top‑level customer service, meet financial and operational targets, and uphold licensing laws.
Your responsibilities include training, upskilling, and motivating the team, managing stock and bar closing reports, and driving efficiency and compliance with financial processes.
- What We Need From You
- At least one year of supervisory experience in a full‑service hotel or high‑footfall restaurant/bar.
- Strong passion for customer interaction and the drive to deliver 5* service.
- Ability to lead teams to maximize productivity, revenue, and upsell opportunities.
- Comprehensive knowledge of the Weights and Measures Act, licensing laws, and safety campaigns.
- Proven record of operational excellence, creativity, marketing awareness, and strong product knowledge.
- Excellent planning, cost‑control, training, and communication skills.
- Other Duties
- Maintain service standards and guest satisfaction through training, mentoring, monitoring, feedback, and expectations.
- Ensure compliance with H&S, legal, and procedural controls.
- Handle delivery control and processing.
- Strategically maximize sales and identify upselling opportunities.
- Use people management skills to motivate the team in line with company policies.
- Collaborate positively with all departments, brand, and Heartists.
What We Offer
As a Heartist, you are part of the Accor and RBH group, gaining access to the All Heartists® program, RBH company benefits, and Municipal Hotel benefits.
These include preferential hotel rates, exclusive partner discounts, an extra holiday day for birthdays, pension scheme, free meals on duty, gratuities, discounted parking, and social events.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer that values diversity and inclusivity. If you require reasonable adjustments during the hiring process, please contact
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Bar Supervisor in Liverpool employer: RBH
RBH in Belfast is an exceptional employer that prioritises guest satisfaction and employee well-being. With flexible working hours, discounted hotel rates, and life insurance, we foster a supportive work culture that encourages personal growth and development. Join us to be part of a dynamic team where your passion for customer service can truly shine.
