Housekeeping Team Member

Housekeeping Team MemberJoin to apply for the Housekeeping Team Member role at RBH.

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone\’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. The hotel boasts 179 stunning bedrooms set in a remarkable and inspiring landmark of the city, various restaurants, bars, a state‐of‐the‐art spa sanctuary experience, and a world‐class service that promises the time of a guest\’s life.

A DAY IN THE LIFE OF A HOUSEKEEPING ASSISTANT AT THE MUNICIPAL HOTEL & SPA MGALLERY

What you\’ll be doing… We are looking for new Housekeeping Team Members to work split shifts in the afternoons and evenings in order to offer a turn‐down service to our guests. This involves cleaning and tidying rooms and bathrooms in preparation for the evening wind down. The role is flexible and, as a hotel we operate over 7 days, flexibility with your shifts is a must. Prior to turn‐down services our Housekeeping team members complete a variety of duties based on business requirements, from linen porterage, cleaning of public areas, in‐house laundry, logistics & storage, and top‐up of supplies and cleaning and servicing guest bedrooms. Our goal is to maintain 5* hospitality standards with care, precision, and an eye for detail, while also having a strong awareness of time‐management.

What We Need From You

A positive can‐do attitude with a passion to provide 5* hospitality.

Excellent teamwork and communication skills, establishing strong relationships across all departments.

The provision of care and a passion for delivering a positive guest experience and promoting 5* standards.

Excellent time‐management and pride in high standards of work.

What We Offer

When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The all‐Heartists programme is a benefits programme dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH‐managed hotels, Hapi benefits, refer & reward schemes, an extra day\’s holiday for your birthday and a pension scheme. Municipal Hotel benefits include friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal‐opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‐first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

Apply now. Let your passion shine.

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