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- Tasks: Join our team as a Housekeeper, ensuring our hotel shines for every guest.
- Company: Hotel Indigo Cardiff is a vibrant boutique hotel celebrating local culture and hospitality.
- Benefits: Enjoy discounted stays, free meals, and a supportive work environment.
- Why this job: Be part of a family-like team that values diversity and outstanding service.
- Qualifications: We value personality and potential; attention to detail and teamwork are key.
- Other info: Flexible hours and a commitment to inclusivity make this a great opportunity.
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Hotel Indigo Cardiff , Hotel Indigo, Dominions Arcade, Queen Street, Cardiff, Glamorgan, CF10 2AR
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.
How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we’re excited to meet spirited characters who can delight the most curious guests.
A DAY IN THE LIFE OF A HOUSEKEEPER AT HOTEL INDIGO CARDIFF
What you\’ll be doing…
Reporting to the Housekeeping Manager we are looking for someone who enjoys variation and has a flexible approach to their working environment.
Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of housekeeper you will need the following qualities and skills.
- Outstanding attention to detail
- Experience within a customer facing role
- Great Teamwork
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Pension
- Free meals on duty saving you over £1000 per year
- 24 hour access to the Employee assistance program
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
Hotel Indigo Cardiff Hotel Indigo, Dominions Arcade, Queen Street, Cardiff, Glamorgan, CF10 2AR
- Job Ref RBH14336
- Branch Hotel Indigo Cardiff
- Location Cardiff
- Contract type Permanent
- Hours Part Time
- Shift pattern Flexible
- Hours per week 0
- Date posted 18/06/2024
- Closing date 15/08/2024
Hotel Indigo Cardiff opened its doors within the heart of the Welsh capital in summer 2017.
Each of the 122 boutique hotel guest rooms will be designed to highlight three recurring themes – Made in Wales, Welsh Industry and Music – celebrating the heritage synonymous with the local area and beyond. The hotel is ideally located within close proximity of Cardiff\’s business district and with easy access to major attractions such as Cardiff Castle and the Millennium Stadium.
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Housekeeper employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with Hotel Indigo's unique themes and values. Understanding their focus on local culture and storytelling will help you connect with the team during your interview and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Highlight your customer service experience when networking or speaking with current employees. Sharing specific examples of how you've provided excellent service in previous roles can demonstrate your suitability for a position that prioritises guest satisfaction.
✨Tip Number 3
Visit the hotel if possible, and observe the housekeeping staff in action. This will give you insights into their daily routines and challenges, allowing you to ask informed questions during your interview and show your proactive approach.
✨Tip Number 4
Connect with current or former employees on social media platforms like LinkedIn. Engaging with them can provide valuable insider tips about the company culture and expectations, which can be beneficial when preparing for your application.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Hotel Indigo Cardiff is looking for in a housekeeper. Pay attention to the qualities and skills they value, such as attention to detail and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise any previous housekeeping or hospitality experience, and showcase your ability to work well in a team.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Hotel Indigo Cardiff specifically and how you can contribute to their team and guest experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at RBH
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in previous roles, whether it's through cleaning, organising, or ensuring guest satisfaction.
✨Emphasise Teamwork
Since the role requires working closely with others, highlight your teamwork skills. Share experiences where you collaborated effectively with colleagues to achieve a common goal, showcasing your ability to fit into their family-like team.
✨Express Your Passion for Hospitality
Demonstrate your enthusiasm for the hospitality industry. Talk about what excites you about working in a hotel environment and how you can contribute to creating memorable experiences for guests at Hotel Indigo.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the housekeeping role and the hotel's culture. This not only demonstrates your enthusiasm but also helps you assess if the job aligns with your values and expectations.
