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For Companies At a Glance
- Tasks: Keep guest rooms and public areas spotless, ensuring a welcoming environment.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy flexible working, discounted hotel stays, free meals, and wellness events.
- Why this job: Join a passionate team in a supportive culture focused on growth and community.
- Qualifications: A keen eye for detail, positive attitude, and strong communication skills are essential.
- Other info: This is an entry-level, full-time position with opportunities for career development.
The predicted salary is between 18000 - 24000 £ per year.
The Principal York , The Principal Hotel, Station Road, York, North Yorkshire, YO24 1AA
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
A DAY IN THE LIFE OF A HOUSEKEEPER AT THE PRINCIPAL YORK
What you\’ll be doing…
Reporting to the Executive Head Housekeeer, we are looking for someone who enjoys variation and has a flexible approach to their working environment. As a Housekeeper, you can expect your working day to include the following:
- Cleaning a room, to the highest possible standards, ensuring that everything is sparkling and ready for the guest.
- Working to ensure the back of house areas are clean and tidy.
- Ensuring the public areas are clean and safe.
You will be called upon to complete a wide variety of tasks and jobs within out hotel it\’s extremely important that you remain flexible and versataile around thease. Although this isn\’t a guest facing role, you will still play a vital part in delivering a fantastic guest experience and it\’s important to remain friendly, approachable and the best verision of you whenever you come into contact with one our guests.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of housekeeper you will need the following qualities and skills/
- Outstanding attention to detail
- Experience within a customer facing role is preferred. No Experience? No big deal … we\’ll train you up!
- A can-do attitude.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
. .
#LifeatRBH
The Principal York The Principal Hotel, Station Road, York, North Yorkshire, YO24 1AA
- Job Ref RBH14642
- Branch The Principal York
- Location York
- Salary/Benefits £10.84 to £11.44 per hour, plus excellent company benefits
- Contract type Permanent
- Hours Full Time
- Hours per week Flexible
- Date posted 07/08/2024
- Closing date 20/09/2024
The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, The Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge.
Housekeeper employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and practices in the hospitality industry. Understanding what makes a guest room 'guest-ready' will help you stand out during interviews.
✨Tip Number 2
Showcase your teamwork skills by discussing any previous experiences where you collaborated with others to achieve a common goal. This is crucial in a role like housekeeping, where coordination with other departments is key.
✨Tip Number 3
Demonstrate your positive attitude and willingness to go the extra mile. Share examples of how you've created welcoming environments in past roles, as this aligns perfectly with the values of RBH.
✨Tip Number 4
Research RBH's commitment to diversity and employee wellbeing. Being able to discuss how these values resonate with you can make a strong impression during your interactions with the hiring team.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous experience in housekeeping or similar roles. Mention specific tasks you've performed that align with the job description, such as cleaning, maintaining standards of cleanliness, and working in a team.
Show Your Attention to Detail: Since the role requires a keen eye for detail, include examples in your application that demonstrate your ability to maintain high cleanliness standards. This could be through past roles or personal anecdotes that showcase your meticulous nature.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry in your application. Share why you enjoy creating welcoming environments and how you believe this contributes to a positive guest experience.
Tailor Your Application: Make sure to tailor your CV and cover letter specifically for this position at RBH. Use keywords from the job description, such as 'team player', 'flexible', and 'strong communication skills', to show that you are a perfect fit for their culture and values.
How to prepare for a job interview at RBH
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share specific examples from past experiences where your keen eye helped improve a space.
✨Demonstrate a Positive Attitude
A positive, can-do attitude is essential in hospitality. Make sure to convey your enthusiasm for creating a welcoming environment. Discuss how you handle challenges with a smile and how you enjoy making guests feel at home.
✨Emphasise Teamwork Skills
Housekeeping often requires collaboration with other departments. Be prepared to discuss your experience working as part of a team. Share examples of how you've effectively communicated and coordinated with others to ensure a seamless guest experience.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, such as dealing with a guest's special request or managing your time during busy shifts. Think through your responses ahead of time, focusing on your organisational skills and ability to prioritise tasks.
