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For Companies At a Glance
- Tasks: Keep guest rooms and public areas spotless, ensuring a welcoming environment.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel rates, extra holiday for your birthday, and flexible working arrangements.
- Why this job: Join a passionate team in a supportive culture focused on individual growth and social impact.
- Qualifications: A keen eye for detail, positive attitude, and strong communication skills are essential.
- Other info: We offer a range of wellness events and a referral scheme to earn extra cash.
The predicted salary is between 20000 - 28000 £ per year.
JOIN US
We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we\’re seeking passionate and dedicated professional to join our team as a Housekeeper in the Mercure and ibis Styles hotels in Paignton.
At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- £12.21 per hour on a zero hour contract
And much much more!
A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL
What you\’ll be doing…
- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
- Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
- Report any maintenance issues or missing items promptly to keep rooms in top shape.
- Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
WHAT WE NEED FROM YOU
- A keen eye for detail and a commitment to high cleanliness standards.
- A positive, can-do attitude, with a passion for creating a welcoming environment.
- Strong communication skills to coordinate with other team members and respond to guest needs.
- The ability to work efficiently, staying organised and focused during busy shifts.
- A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
- Flexible availability to work a variety of shifts which will include weekends.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
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Housekeeper employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hospitality. Understanding the nuances of hotel housekeeping can give you an edge during interviews, as it shows your commitment to maintaining high cleanliness standards.
✨Tip Number 2
Highlight your teamwork skills when networking or during interviews. Since housekeepers often collaborate with other departments, showcasing your ability to work well with others can demonstrate that you're a great fit for the team.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any roles that required attention to detail and organisation. Being able to share specific examples of how you've maintained cleanliness or handled guest requests will make you stand out.
✨Tip Number 4
Research RBH's values and benefits package thoroughly. Being knowledgeable about what they offer and how it aligns with your own values can help you articulate why you want to work there, making a positive impression during your interactions.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work in a team, and any previous roles that required strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating welcoming environments. Mention specific examples of how you've gone the extra mile in previous jobs to enhance guest experiences.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as cleanliness standards, organisation, and teamwork. Use keywords from the job posting to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at RBH
✨Show Your Attention to Detail
As a housekeeper, having a keen eye for detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleanliness standards in previous roles. This will demonstrate your commitment to creating a welcoming environment.
✨Emphasise Your Team Player Attitude
Highlight your ability to work well with others, especially in a busy hotel environment. Share experiences where you collaborated with colleagues from different departments to enhance guest satisfaction, showcasing your flexibility and willingness to help.
✨Communicate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your desire to contribute positively to guests' experiences. Discuss what motivates you to create a comfortable and inviting atmosphere, as this aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle special requests or challenges. Think of scenarios where you went the extra mile for guests or resolved issues efficiently, as this will illustrate your proactive approach.