At a Glance
- Tasks: Keep guest rooms and public areas spotless, creating a welcoming environment.
- Company: Join RBH, rated Top 30 Best Places to Work in Hospitality.
- Benefits: Discounted hotel rates, flexible working, free meals, and wellness events.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make guests feel at home while developing your skills in a supportive team.
- Qualifications: Attention to detail, positive attitude, and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality.
Our Hotel Staybridge Suites Newcastle offers relaxing, home-like apartment-style accommodation with all the comforts of home, whether you’re staying for a night, a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens, 85 on-site parking spaces, complimentary Wi-Fi, fitness studio, laundry facilities and a 24/7 reception and Pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid-week evening socials with drinks and nibbles included, excludes Bank Holidays.
Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty-minute walk and the nearest Metro Station, Manors, can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport, Newcastle International Airport is 20 minutes by taxi.
Delegates can book our 14-capacity, boardroom style, Den Meeting Room and have 24-hour access to the Business Centre's services, including click-share, as well as complimentary Wi-Fi. Newcastle has a fantastic choice of bars and restaurants that can be found along the Quayside.
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
A Day in the Life of a Housekeeper at Our Hotel
What you'll be doing...
- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
- Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
- Report any maintenance issues or missing items promptly to keep rooms in top shape.
- Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
What We Need From You
- A keen eye for detail and a commitment to high cleanliness standards.
- A positive, can-do attitude, with a passion for creating a welcoming environment.
- Strong communication skills to coordinate with other team members and respond to guest needs.
- The ability to work efficiently, staying organised and focused during busy shifts.
- A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Housekeeper employer: RBH
At RBH, we prioritise our people, fostering a vibrant work culture that champions diversity, health, and wellbeing. As a Housekeeper at Staybridge Suites Newcastle, you'll enjoy a supportive environment with excellent employee benefits, including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Located in the heart of Newcastle, our hotel offers a unique blend of professional development and a chance to be part of a team that values individuality and community.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the hotel! Research Staybridge Suites Newcastle and its unique offerings. When you walk in for your interview, show that you understand their values and what makes them stand out in hospitality.
✨Tip Number 2
Practice your communication skills! As a housekeeper, you'll need to coordinate with other team members. Be ready to demonstrate how you can effectively communicate and work as part of a team during your interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained high cleanliness standards in previous roles. This will help us see that you have the keen eye we’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at RBH.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about housekeeping and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your attention to detail and any relevant experience you have in keeping spaces clean and welcoming. This shows us that you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RBH
✨Know Your Role
Before the interview, make sure you understand what a Housekeeper does at Staybridge Suites Newcastle. Familiarise yourself with the daily tasks like cleaning, changing linens, and replenishing amenities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
During the interview, highlight your keen eye for detail. Share specific examples from past experiences where your attention to cleanliness made a difference. This is crucial for a Housekeeper, as maintaining high standards is key to guest satisfaction.
✨Emphasise Teamwork
Since the role involves working closely with other departments, be prepared to discuss your teamwork skills. Talk about how you've collaborated with others in previous jobs to create a seamless experience for customers. This will demonstrate that you can contribute positively to the hotel's environment.
✨Bring a Positive Attitude
A positive, can-do attitude is essential for this role. During the interview, convey your enthusiasm for creating a welcoming environment. Share stories that reflect your passion for hospitality and your willingness to go the extra mile for guests.