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- Tasks: Lead the hotel team, ensure guest satisfaction, and maintain a safe environment.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, extra holiday for your birthday, and flexible working options.
- Why this job: Be part of a supportive culture where your personality and potential shine.
- Qualifications: No experience needed; just bring your friendly attitude and desire to lead!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Ramada Belfast , Saint Annes Square, 20 Talbot Street, Belfast, County Antrim, BT1 2LD
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey…
A DAY IN THE LIFE OF A HOTEL DUTY MANAGER AT RAMADA BY WYNDHAM BELFAST CITY
What you\’ll be doing…
Reporting to the Operations Manager, you can expect your working day to include the following.
- Being the face of the hotel at all times and setting an example to the team
- Making sure the Hotel is a safe place to be for our guests and team & that fire safety guidance is followed at all times
- Managing the shift which you are on, ensuring all departments are properly staffed and are prepared for the shift
- Dealing with any guest issues that may arise fully to the guests full satisfaction
- Ensuring all areas of the hotel are clean and presentable
WHAT WE NEED FROM YOU
You dont need to have any managerial or supervisory experience, we will teach you the ways, we just need you to have the desire to manage!!
We hire mostly on personality & potential but here are a few of our requirements
To succeed in the role of Duty manager , you will need the following qualities and skills.
- a friendly personality, with a genuine desire to help and please others
- the ability to think clearly and make quick decisions
- good organisational and leadership skills
- ability to lead and motivate a team
- numeracy and logistical planning skills
- ability to work well under pressure managing multiple workloads
- the ability to balance customer and business priorities
- excellent interpersonal skills and ability to communicate effectively with guests and staff at all levels
- a smart well-presented appearance.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships.
Hotel Duty Manager employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with the Ramada brand and its values. Understanding their commitment to diversity, health, and wellbeing will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current employees or guests at the hotel. This can provide you with insights into the hotel's culture and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully managed multiple tasks under pressure. Highlighting your organisational and leadership skills through real-life examples will make a strong impression.
✨Tip Number 4
Dress smartly and present yourself well when attending any interviews or networking events. A polished appearance reflects your understanding of the hospitality industry and the importance of first impressions.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hotel Duty Manager. Familiarise yourself with the key skills and qualities mentioned in the job description, such as leadership, organisational skills, and the ability to handle guest issues.
Tailor Your CV: Craft your CV to highlight relevant experiences and skills that align with the requirements for the Hotel Duty Manager position. Emphasise any customer service experience, teamwork, and your ability to work under pressure.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how your personality and potential make you a great fit for the team at Ramada Belfast. Mention your desire to learn and grow within the hospitality industry.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at RBH
✨Show Your Personality
As the role of a Hotel Duty Manager is heavily focused on guest interaction, it's crucial to showcase your friendly personality during the interview. Be genuine and express your desire to help others, as this aligns with the company's values.
✨Demonstrate Quick Decision-Making
Prepare examples from your past experiences where you had to think on your feet and make quick decisions. This will highlight your ability to handle pressure and manage multiple tasks effectively, which is essential for the role.
✨Highlight Leadership Skills
Even if you don't have formal managerial experience, discuss instances where you've led a team or motivated others. Emphasise your organisational skills and how you can inspire a team to work together harmoniously.
✨Dress to Impress
First impressions matter, especially in hospitality. Ensure you present yourself smartly and professionally for the interview. This not only reflects your understanding of the industry but also shows respect for the opportunity.
