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- Tasks: Lead the F&B department, ensuring exceptional service and profitability across all outlets.
- Company: Join The Crown Hotel Harrogate, a vibrant hub of design, food, and culture.
- Benefits: Enjoy discounts on hotel stays, birthday leave, free meals, and more.
- Why this job: Make a real impact in a dynamic environment with exciting career growth opportunities.
- Qualifications: Proven experience in senior F&B leadership and a passion for guest experiences.
- Other info: Be part of a supportive team culture with clear progression paths.
The predicted salary is between 36000 - 60000 £ per year.
The F&B Manager at The Crown Hotel Harrogate will oversee the performance, standards, and commercial success of the F&B department at the hotel, overseeing the Churchill Restaurant, Henrys Bar, The Place, as well as the banqueting offering.
ABOUT THE ROLE:
Reporting to the Operations Manager, the F&B Manager is responsible for the overall operational leadership of food & beverage across all outlets. You will provide direction, coaching, and support to the team, ensuring consistency, profitability, and exceptional guest experiences across all services. This is a highly visible, hands-on leadership role, balancing strategic oversight with a strong presence on the floor.
Key Responsibilities
- Oversee the day-to-day F&B operations across all services
- Ensure consistently high standards of service, quality, and presentation
- Maintain a strong floor presence during key services and events
- Ensure all brand, health & safety, and licensing standards are fully met
People Management
- Support Managers with training & development of all team members
- Support managers with recruitment, performance management, and succession planning
- Foster a positive, engaged, and high-performing team culture
- Set clear expectations and hold teams accountable to service excellence
Commercial & Financial Performance
- Drive revenue growth, cost control, and profitability across all F&B streams
- Monitor payroll, margins, stock control, and forecasting
- Support menu development, pricing strategies, and event offerings in collaboration with the kitchen and sales teams
- Analyse performance data and implement continuous improvements
Guest Experience
- Ensure every guest interaction reflects warm, confident, and professional hospitality
- Actively manage guest feedback, complaints, and service recovery
- Continuously seek ways to enhance the guest journey across restaurant and events
Collaboration & Communication
- Work closely with the Sales, Kitchen, Hotel Operations, and Senior Leadership teams
- Ensure seamless communication between departments for events, groups, and peak trading periods
- Support pre-event planning and key client meetings where required
What We’re Looking For
- Proven experience in a senior F&B leadership role within a hotel, restaurant group, or events-led venue
- Strong experience managing managers and leading multi-outlet operations
- A passion for food, drink, and delivering standout guest experiences
- Excellent commercial awareness and financial acumen
- Calm, confident leadership style with the ability to inspire and motivate
- Strong organisational skills and the ability to prioritise in a fast-paced environment
- A hands-on approach with strategic thinking
- Eligible to work in the UK
What We Offer
- RBH discounts on hotel stays for you, family, and friends.
- Birthday leave – enjoy an extra day off on your special day.
- Free meals on duty – saving you over £1,000 per year.
- Discounts on high street brands, cinemas, supermarkets, and more.
- Team social events and a supportive, dynamic team culture.
- Clear career progression and development opportunities through RBH Hospitality Management.
- Access to the Employee Assistance Programme for wellness and counselling support.
WHY JOIN US?
You’ll be joining a hotel where design, food, culture, and events intersect, and where your leadership will have real influence. With RBH Hospitality Management ranked among the Top 30 Best Places to Work in Hospitality, this is a chance to grow your career while shaping one of Harrogate's most exciting hotels, with an imminent refurbishment programme and a team hungry for success.
F&B Manager in Harrogate employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager in Harrogate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the F&B industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! The F&B sector thrives on great guest experiences, so let your passion for food and drink shine through. Share stories that highlight your leadership style and how you’ve created memorable moments for guests in the past.
✨Tip Number 3
Research the company before your interview. Understand their values, recent news, and what makes them unique in the hospitality scene. This will not only impress your interviewers but also help you tailor your answers to align with their goals and culture.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the F&B world. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace F&B Manager in Harrogate
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your passion and how it translates into exceptional guest experiences.
Be Specific About Your Leadership Style: We want to know how you lead! Describe your approach to managing teams and fostering a positive culture. Use examples that showcase your ability to inspire and motivate others in a fast-paced environment.
Highlight Your Commercial Acumen: Make sure to mention your experience with financial performance and revenue growth. We’re looking for someone who can drive profitability, so include any relevant achievements or strategies you've implemented in previous roles.
Tailor Your Application to Us: Don’t forget to customise your application for The Crown Hotel Harrogate! Mention why you’re excited about this specific role and how your skills align with our vision. Apply through our website to make sure we see your application!
How to prepare for a job interview at RBH
✨Know Your F&B Stuff
Make sure you brush up on your food and beverage knowledge. Understand the latest trends in the industry, and be ready to discuss how you can enhance guest experiences at The Crown Hotel. Familiarise yourself with their menu offerings and think about how you could contribute to their success.
✨Showcase Your Leadership Skills
As a hands-on leader, it’s crucial to demonstrate your ability to inspire and manage a team. Prepare examples of how you've successfully led teams in previous roles, focusing on training, development, and fostering a positive culture. Be ready to discuss how you would maintain high standards across multiple outlets.
✨Be Financially Savvy
Since the role involves driving revenue growth and managing costs, come prepared to talk about your experience with financial performance. Think of specific instances where you’ve improved profitability or managed budgets effectively. This will show that you understand the commercial side of F&B operations.
✨Engage with Guest Experience
Highlight your commitment to exceptional guest service. Prepare to share stories about how you've handled guest feedback or complaints in the past. Discuss strategies you would implement to enhance the guest journey at The Crown Hotel, showing that you prioritise customer satisfaction.
