Guest Experience Manager | Front Desk Leader (Flexible Hours)

Guest Experience Manager | Front Desk Leader (Flexible Hours)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
RBH

At a Glance

  • Tasks: Lead front desk operations and ensure top-notch guest experiences.
  • Company: RBH, a leading independent hotel management company in the UK.
  • Benefits: Flexible hours, competitive pay, and opportunities for career growth.
  • Other info: Perfect for those who thrive in a fast-paced, customer-focused environment.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Previous hospitality experience is a plus; strong communication skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

RBH, an independent hotel management company in the UK, is looking for a Guest Services Manager for its Greater London site.

You will oversee receptionist duties, drive customer satisfaction and lead front-of-house operations to deliver consistently high-quality service.

The role requires effective supervision, clear communication with staff and guests, and a flexible approach to hours, including weekends and holidays.

Previous hospitality experience is a plus.

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Guest Experience Manager | Front Desk Leader (Flexible Hours) employer: RBH

RBH in Belfast is an exceptional employer that prioritises guest satisfaction and employee well-being. With flexible working hours, discounted hotel rates, and life insurance, we foster a supportive work culture that encourages personal growth and development. Join us to be part of a dynamic team where your passion for customer service can truly shine.

RBH

Contact Details:

RBH Recruitment Team

We think you need these skills to ace Guest Experience Manager | Front Desk Leader (Flexible Hours)

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service
Teamwork