RBH Hospitality Management seeks a Guest Service Manager for Hyatt Place London City East, a front-line leadership role in a busy city hotel. You will oversee the Front Office, drive guest satisfaction and coach teams to deliver personalised service from arrival to departure.
You will lead by example, ensuring efficient check-in/out, VIP recognition and seamless coordination with Housekeeping and F&B. The role requires flexibility to work evenings, weekends and holidays.
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Guest Experience Leader — Front Office employer: RBH
At RBH, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the wellbeing and growth of our employees. As a Sous Chef, you will benefit from our commitment to professional development, alongside a supportive environment that celebrates diversity and sustainability, making us one of the Top 30 Best Places to Work in Hospitality.
