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- Tasks: Welcome guests, manage check-ins/outs, and provide local recommendations.
- Company: Join a diverse and inclusive team in Greater London.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
RBH is seeking a dynamic Receptionist to join our team in Greater London. In this role, you will be the first point of contact for guests, ensuring a warm welcome and efficient check-ins and check-outs. You will provide local recommendations and maintain an organized front desk area.
The ideal candidate is a people person with excellent communication skills, problem-solving abilities, and the ability to thrive in a fast-paced environment. Join us and be part of a diverse and inclusive team that values its members.
Guest Experience Concierge - Flexible Front Desk Role employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge - Flexible Front Desk Role
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that guest experience concierge role.
✨Tip Number 2
Practice your people skills! Since this role is all about making guests feel welcome, try role-playing common scenarios with a friend. This will help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Stay organised! Make sure you know the ins and outs of the local area so you can provide top-notch recommendations to guests. Being knowledgeable will not only impress them but also show that you're passionate about the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Guest Experience Concierge - Flexible Front Desk Role
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest experience and what makes you a people person.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your communication skills and any relevant experience that shows you can thrive in a fast-paced environment. We love seeing how you connect with our job description!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RBH
✨Show Your People Skills
As a Guest Experience Concierge, your ability to connect with guests is crucial. During the interview, share examples of how you've successfully interacted with customers in the past. Highlight any situations where you turned a negative experience into a positive one.
✨Know the Local Area
Since you'll be providing local recommendations, do some research on popular attractions, restaurants, and events in Greater London. Mention these during your interview to demonstrate your enthusiasm for the role and your readiness to assist guests with tailored suggestions.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've faced challenges in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and resolve issues efficiently.
✨Emphasise Organisational Skills
An organised front desk is key to a smooth operation. Talk about your strategies for staying organised, whether it's through time management techniques or using tools to keep track of tasks. This will show that you're proactive and ready to maintain an efficient workspace.