Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional guest service and oversee daily front office operations.
- Company: Join RBH at The Imperial Hotel, a leader in hospitality.
- Benefits: Competitive pay, career growth, and the chance to make guests smile.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Create lasting impressions and enhance guest experiences every day.
- Qualifications: 1-2 years of supervisory experience in hospitality and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
RBH is looking for a Front Office Supervisor to lead a team at The Imperial Hotel in Lancashire. You will be responsible for delivering outstanding guest service, overseeing daily operations, and mentoring front desk staff.
Candidates should have 1-2 years of supervisory experience in hospitality, exceptional communication skills, and familiarity with property management systems like Opera.
This role offers the chance to create lasting impressions on guests while ensuring efficient front office operations.
Front Office Supervisor — Guest Experience & Operations employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor — Guest Experience & Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your passion for guest experience shine through. Share stories that highlight your supervisory skills and how you've made a difference in previous roles.
✨Tip Number 3
Research the company! Before any interviews, dive into RBH and The Imperial Hotel's values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining us at RBH and helps us keep track of your application better.
We think you need these skills to ace Front Office Supervisor — Guest Experience & Operations
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in hospitality. We want to see how you've led teams and delivered exceptional guest service in your previous roles.
Communicate Clearly: Your communication skills are key! Use clear and concise language in your application to demonstrate your ability to connect with guests and team members alike.
Familiarity with Systems: If you’ve worked with property management systems like Opera, shout about it! Mentioning your familiarity with these tools can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RBH
✨Know Your Guest Experience
Make sure you understand what outstanding guest service looks like. Research The Imperial Hotel and think about how you can enhance the guest experience. Be ready to share examples of how you've done this in previous roles.
✨Show Off Your Leadership Skills
Since this role involves mentoring front desk staff, prepare to discuss your supervisory experience. Think of specific instances where you successfully led a team or resolved conflicts, and be ready to explain your approach to motivating others.
✨Familiarise Yourself with Opera
If you're not already familiar with property management systems like Opera, take some time to learn the basics. Being able to speak confidently about how you’ve used similar systems will show that you’re proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.