At a Glance
- Tasks: Oversee food and beverage operations, ensuring exceptional guest experiences and team collaboration.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and free meals on duty.
- Other info: Work in a contemporary hotel with stunning waterfront views in East London.
- Why this job: Be part of a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: Experience in hospitality management and a passion for excellent service.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Food and Beverage Ops Manager role at RBH.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our hotel
Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel offers 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and an on-site gym with a heated indoor pool. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere.
If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day\'s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
A Day in the Life of a Food and Beverage Ops Manager at Our Hotel
Role: This role contributes to RBH’s Purpose by controlling and overlooking a smooth and efficient operation of the food & beverage operational departments:
- Fremantle Bar & Kitchen
- Conference & Events Operations
- Rooms Service
The F&B Ops Manager is responsible for managing the day-to-day operations of the Fremantle restaurant and bar area, working closely with the M&E Sales Manager, Executive Chef, reporting to the General Manager. This collaboration is intended to maximise trade across hotel outlets and ensure service excellence. The role requires planning, attention to detail, and a strong partnership with all hotel departments, acting as the figurehead of Fremantle and taking personal responsibility for its successful operation.
Responsibilities include:
- Help develop, support and implement a progressive F&B marketing strategy
- Innovation with F&B products and standards
- Manage staffing levels with attention to budget and business requirements
- Establishing and maintaining stock levels and equipment
- Establishing, monitoring and continuously improving Standard Operating Procedures
- Training, coaching and development of the F&B team and M&E supervisor
- Ensure achievement of budgeted profitability of all F&B operational departments under your control
- Utilise F&B personnel across outlets to minimise payroll expenditure and ensure team flexibility
- Ensure all employees receive regular training to update their skills and meet personal development needs
- Maximise service opportunities for guests to encourage return visits
Qualifications & Seniority
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Food and Beverage Ops Manager in City of London employer: RBH
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. Located in the dynamic East London’s Royal Docks, our Crowne Plaza hotel offers not only stunning waterfront views but also exceptional employee benefits, including flexible working arrangements, course sponsorship, and a commitment to personal growth. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Ops Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RBH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RBH
Don't be shy about reaching out to RBH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Ops Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RBH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RBH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
