At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience with top-notch service.
- Company: Join a vibrant hospitality team that values inclusivity and diversity.
- Benefits: Enjoy discounts, flexible hours, and a birthday holiday on us!
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a fun team while creating memorable experiences for guests.
- Qualifications: Friendly attitude and a passion for great service; experience is a bonus!
The predicted salary is between 20000 - 25000 £ per year.
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream — choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
Responsibilities
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Ensuring special requests are noted and fulfilled while keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Flexible F&B Team Member – Guest Services employer: RBH
RBH Hospitality Management is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that fosters inclusivity and collaboration, employees enjoy a range of benefits including flexible working arrangements, generous holiday allowances, and opportunities for professional development through course sponsorship. Located in a dynamic environment, our team members can thrive while delivering outstanding guest experiences, all supported by a strong commitment to employee welfare and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible F&B Team Member – Guest Services
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! Since this role is all about guest services, try role-playing with a friend. It’ll help you feel more confident when interacting with guests during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've gone above and beyond for customers or worked well in a team. This shows you’re a great fit for the flexible F&B team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Flexible F&B Team Member – Guest Services
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest services and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Flexible F&B Team Member role. Highlight any relevant experience or skills that match the job description, especially your ability to create positive guest experiences.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RBH
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Flexible F&B Team Member. Familiarise yourself with the key tasks like welcoming guests, maintaining hygiene standards, and supporting the kitchen team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about creating positive guest experiences, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly and professional approach.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the hospitality industry’s standards. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
