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- Tasks: Join our team to deliver exceptional customer service in a vibrant bar and restaurant setting.
- Company: The Gantry London, part of the Curio Collection by Hilton, values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, extra holiday for your birthday, free meals, and a pension plan.
- Why this job: Be part of a fun, fast-paced environment where every day brings new experiences and challenges.
- Qualifications: A friendly personality, some bar skills, and a passion for hospitality are essential.
- Other info: We prioritise hiring based on personality and potential, making it a great opportunity for growth.
The Gantry London – Curio Collection by Hilton , De Coubertin Street, London (East), London, E20 1DB
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
A DAY AT THE GANTRY LONDON HOTEL
We are looking for someone with a big smile and exceptional communication and Bar skills, able to create a wow factor through perfect customer service for every guest and client looking to experience one of our restaurants or bars.
This is a hands-on role, and you need to be proactive with excellent attention to detail and have a positive can-do attitude. You need to have some bar knowledge and be flexible in covering early and evening shifts.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
You ideally have experience in a face customer role, some bar skills, have a great personality and are passionate about the hospitality industry. You enjoy working in a fast-paced environment where every day is different and being part of an amazing team.
This is a hands-on role and you need to be proactive with excellent attention to detail and have a positive can-do attitude.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Extra days of holiday for your birthday
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
The Gantry London – Curio Collection by Hilton De Coubertin Street, London (East), London, E20 1DB
- Job Ref RBH14635
- Branch The Gantry London – Curio Collection by Hilton
- Location London (East)
- Salary/Benefits 12.01 per hour
- Contract type Permanent
- Hours Full Time
- Hours per week 40
- Date posted 07/08/2024
- Closing date 08/09/2024
An exciting 291 bedroom hotel with a sky bar boasting views across Queen Elizabeth Park and the London Skyline, a ‘speakeasy’ basement bar, 1st floor destination bar and restaurant with 2 external terraces.
F&B Team Member employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Show your personality! When you meet the team or during any informal interactions, let your enthusiasm for hospitality shine through. A positive attitude and a big smile can make a lasting impression.
✨Tip Number 2
Brush up on your bar skills before applying. Familiarise yourself with common cocktails and customer service techniques. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 3
Network within the hospitality community. Attend local events or join online groups related to the industry. Making connections can lead to valuable insights and recommendations that might help you land the job.
✨Tip Number 4
Be flexible with your availability. Since the role requires covering early and evening shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Gantry London is looking for in an F&B Team Member. Highlight your customer service skills and any relevant bar experience in your application.
Tailor Your CV: Make sure your CV reflects your personality and potential, as these are key factors for the employer. Include any previous experience in hospitality or customer-facing roles, and emphasise your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the hospitality industry and your proactive attitude. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at The Gantry London.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role you’re applying for.
How to prepare for a job interview at RBH
✨Show Your Personality
Since the company values personality and potential, make sure to let your true self shine during the interview. Share anecdotes that highlight your enthusiasm for hospitality and your ability to connect with customers.
✨Demonstrate Bar Knowledge
Brush up on your bar skills and knowledge before the interview. Be prepared to discuss your favourite cocktails or any relevant experiences you've had in a bar setting, as this will show your passion for the role.
✨Emphasise Teamwork
The role requires being part of an amazing team, so be ready to talk about your experiences working in a team environment. Highlight how you contribute positively to team dynamics and support your colleagues.
✨Prepare for a Fast-Paced Environment
Since the job involves working in a fast-paced setting, think of examples from your past where you thrived under pressure. Discuss how you manage stress and maintain attention to detail while delivering excellent customer service.
