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For Companies At a Glance
- Tasks: Join our team to provide excellent service and create memorable guest experiences.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy flexible working, discounted hotel stays, free meals, and wellness events.
- Why this job: Be part of a passionate team in a vibrant hotel environment with growth opportunities.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn!
- Other info: Located at Hilton Aberdeen TECA, a hub for events and leisure.
JOIN US At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors, making us one of the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always looking for new talent to join us on our journey.
OUR HOTEL Following continued growth, we are currently seeking a Part-Time Food & Beverage Team Member to join our Food & Beverage Team at Hilton Aberdeen TECA. The successful candidate will have a positive 'can-do' attitude, be passionate about providing excellent service, and genuinely care about guest experiences. This role is based at Hilton Aberdeen on the site of The Event Complex Aberdeen (TECA). The hotel features 200 rooms, Quarter House Bar & Grill, Flight Path, Aberdeen's only Executive Lounge, and Devona Spa & Leisure.
Our Benefits We offer a benefits package designed with our people in mind:
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship opportunities
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral, up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events throughout the year
- Free meals on duty, saving over £1000 annually
- And much more!
A Day in the Life of a Food & Beverage Team Member What you'll be doing:
- Welcoming guests with warmth and attentive service to ensure a memorable experience.
- Taking and accurately processing food and drink orders, noting special requests.
- Serving food and drinks with care, maintaining high presentation standards and smooth timing.
- Setting up, cleaning, and resetting tables and service areas to keep the dining space inviting and organized.
- Preparing and serving a variety of beverages, including basic barista duties and non-alcoholic drinks.
- Assisting with inventory management and restocking supplies to keep the dining area stocked.
- Upholding hygiene and safety standards, ensuring a clean and compliant workspace.
- Collaborating with kitchen and bar teams to deliver seamless service.
What We Need From You
- A friendly, professional approach with a passion for creating positive guest experiences.
- Previous food and beverage service experience is advantageous but not required; willingness to learn is valued.
- Strong communication skills to interact confidently with guests and colleagues.
- Attention to detail, especially regarding order accuracy and food presentation.
- Team-oriented mindset, ready to support others to ensure smooth service.
- Flexibility and energy to thrive in a fast-paced environment, handling peak times effectively.
Equal Opportunities RBH Hospitality Management is an equal opportunity employer. We are committed to hiring a diverse workforce and fostering an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact us.
F&B Team Member employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Familiarise yourself with the Hilton Aberdeen TECA and its offerings. Knowing the menu, special events, and the overall vibe of the hotel will help you engage confidently with guests and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your passion for customer service by sharing personal experiences where you went above and beyond for someone. This will highlight your 'can-do' attitude and genuine care for guest experiences, which is crucial for this role.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of examples from previous jobs or situations where you successfully managed multiple tasks under pressure, as this is key for a Food & Beverage Team Member.
✨Tip Number 4
Network with current or former employees of RBH or Hilton Aberdeen. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what RBH is looking for in a Food & Beverage Team Member. Highlight your passion for guest experiences and any relevant skills or experiences you have.
Tailor Your CV: Make sure your CV reflects your relevant experience, even if it's not directly in food and beverage service. Emphasise your communication skills, attention to detail, and any teamwork experiences that showcase your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of RBH's values, such as their commitment to diversity and employee wellbeing, and explain how you align with these values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at RBH
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent guest experiences. Share any relevant stories or examples from previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've collaborated with colleagues in the past to create a seamless service experience, as this role requires strong teamwork.
✨Prepare for Common Questions
Anticipate questions related to food and beverage service, such as how you would handle a difficult guest or manage peak times. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquiring about training opportunities or how the team collaborates shows your genuine interest in the position and the organisation.