Nights Team Member - DoubleTree by Hilton in Edinburgh
Nights Team Member - DoubleTree by Hilton

Nights Team Member - DoubleTree by Hilton in Edinburgh

Edinburgh Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure a smooth overnight experience for guests and support the housekeeping team.
  • Company: Join the award-winning DoubleTree by Hilton Edinburgh City, known for its inclusive culture.
  • Benefits: Enjoy discounted hotel stays, extra holiday for your birthday, and free meals on duty.
  • Why this job: Be part of a friendly team creating memorable experiences in a vibrant city.
  • Qualifications: A passion for guest service and teamwork is essential.
  • Other info: Flexible working hours and great career development opportunities await you.

The predicted salary is between 20000 - 30000 £ per year.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

A DAY IN THE LIFE OF A NIGHTS TEAM MEMBER AT DOUBLETREE BY HILTON EDINBURGH CITY

What you'll be doing...

  • Reporting to the Nights Manager, you can expect your working day to include the following:
  • You will be responsible for the smooth running of the Front Desk overnight, creating a 'home away from home' for our guests.
  • By providing exceptional guest service, you will also be supporting our Housekeeping team by preparing our guest bedrooms and public areas ready for the next day.
  • You will also support the Nights Manager with any other tasks such as running the Night Audit and Room Service.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

  • Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave.
  • Takes great pride in what they do.
  • Loves working as part of a team.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Nights Team Member - DoubleTree by Hilton in Edinburgh employer: RBH

At DoubleTree by Hilton Edinburgh City, we pride ourselves on fostering a supportive and inclusive work environment where our team members are valued as our greatest asset. With competitive benefits such as discounted hotel rates, extra holiday for your birthday, and flexible working arrangements, we ensure that our employees thrive both personally and professionally. Join us in the heart of Edinburgh, where you can be part of a passionate team dedicated to creating memorable experiences for our guests.
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Contact Detail:

RBH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nights Team Member - DoubleTree by Hilton in Edinburgh

✨Tip Number 1

Get to know the company culture! Before your interview, check out DoubleTree by Hilton's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your guest service skills! Since the role is all about creating a 'home away from home', think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!

✨Tip Number 3

Be ready to showcase your teamwork spirit! The Nights Team Member role is all about collaboration, so come prepared with stories that highlight how well you work with others. It’ll show that you’re a perfect fit for their team-oriented environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DoubleTree by Hilton family. Don’t miss out on this opportunity!

We think you need these skills to ace Nights Team Member - DoubleTree by Hilton in Edinburgh

Guest Service
Teamwork
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Pride in Work

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for hospitality and how you create that 'home away from home' vibe for guests.

Tailor Your Application: Make sure to customise your application for the Nights Team Member role. Highlight any relevant experience or skills that match what we're looking for, like teamwork and pride in your work.

Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you'd be a great fit for our team at DoubleTree by Hilton.

Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with us.

How to prepare for a job interview at RBH

✨Show Your Personality

DoubleTree by Hilton values personality and potential, so let your true self shine during the interview. Share stories that highlight your passion for hospitality and how you create a 'home away from home' for guests.

✨Know the Company Culture

Familiarise yourself with DoubleTree's commitment to diversity, health, and wellbeing. Mention how these values resonate with you and how you can contribute to their inclusive culture.

✨Demonstrate Team Spirit

As a Nights Team Member, teamwork is crucial. Be ready to discuss examples of how you've successfully collaborated with others in past roles, especially in high-pressure situations.

✨Prepare for Practical Scenarios

Expect questions about handling guest complaints or managing night audits. Think through scenarios where you’ve provided exceptional service or solved problems, and be prepared to share those experiences.

Nights Team Member - DoubleTree by Hilton in Edinburgh
RBH
Location: Edinburgh
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  • Nights Team Member - DoubleTree by Hilton in Edinburgh

    Edinburgh
    Full-Time
    20000 - 30000 £ / year (est.)
  • R

    RBH

    50-100
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