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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure exceptional service and guest satisfaction.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy perks like discounted hotel stays, flexible hours, and free meals on duty.
- Why this job: Join a passionate team in a lively environment with opportunities for growth and social impact.
- Qualifications: Looking for a people person with food and beverage experience and strong communication skills.
- Other info: We celebrate individuality and offer a supportive, inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US
At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Our Benefits
You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day\’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
And much much more!
A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL
What you\’ll be doing…
- Lead the team with a positive vibe, helping create a welcoming and seamless service experience.
- Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
- Support and guide the team, helping with training and encouraging everyone to deliver their best.
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
- Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
- Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
- Help with scheduling and shift planning, making sure the team is prepared and ready to go.
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
- Working across all front of house areas of the hotel, assisting and leading the team
What We Need From You
- A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
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Duty Manager employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in food and beverage management. Understanding current trends and challenges can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've motivated a team or resolved conflicts in previous roles. This will demonstrate your capability to lead as a Duty Manager.
✨Tip Number 3
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at RBH.
✨Tip Number 4
Research RBH's values and culture thoroughly. Tailor your approach to reflect their commitment to diversity, health, and wellbeing, which will show that you're a great fit for their team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager. Highlight your relevant experience in food and beverage, leadership skills, and ability to handle guest requests effectively.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, problem-solving abilities, and any previous leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of RBH's values. Mention specific examples of how you've led teams or improved service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at RBH
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've motivated and guided teams in the past, and highlight any relevant experience in food and beverage.
✨Emphasise Communication Skills
Strong communication is key in this role. Be prepared to discuss how you effectively communicate with both team members and guests. Consider sharing a specific instance where your communication skills helped resolve an issue or improve service.
✨Demonstrate Problem-Solving Abilities
Quick thinking and problem-solving are essential for a Duty Manager. Think of scenarios where you've had to think on your feet and resolve guest requests or issues promptly. This will show your potential employer that you're ready for the fast-paced environment.
✨Express Your Passion for Hospitality
RBH values passion for the industry, so make sure to convey your enthusiasm for hospitality during the interview. Discuss what excites you about working in this field and how you can contribute to creating a welcoming atmosphere for guests.
