At a Glance
- Tasks: Welcome guests, run events, and serve food and drinks with a smile.
- Company: Join a top-rated hotel known for its warm hospitality and vibrant team.
- Benefits: Enjoy discounted stays, flexible hours, and free meals on duty.
- Other info: Great opportunities for growth in a fun, fast-paced environment.
- Why this job: Be part of an exciting team creating unforgettable guest experiences.
- Qualifications: Friendly attitude, willingness to learn, and good communication skills.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best‑loved stay in the city.
Our Benefits:
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty, saving you over £1000 per year
- And much, much more!
A DAY IN THE LIFE OF A CONFERENCE & EVENTS TEAM MEMBER AT OUR HOTEL:
- Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Run events, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset event areas, maintaining an inviting and well‑organised space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
- Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You:
- Must be able to work evenings and weekends
- Must be able to work over the summer to cover weddings and various events
- Must be flexible
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture.
Conference & Events Team Member employer: RBH
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Conference & Events Team Member at The Milner York, you'll enjoy a range of benefits including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us in creating unforgettable guest experiences while being part of a dedicated team in one of the Top 30 Best Places to Work in Hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your people skills! As a Conference & Events Team Member, you'll be interacting with guests all the time. Try role-playing scenarios with friends or family to boost your confidence and ensure you can deliver that warm hospitality they’re looking for.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working evenings and weekends, so think of examples from your past where you've adapted to changing situations. This will demonstrate your readiness to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Conference & Events Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Conference & Events Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RBH
✨Know the Company
Before your interview, take some time to research RBH and The Milner York. Understand their values, mission, and what makes them a top place to work in hospitality. This will help you align your answers with their culture and show that you're genuinely interested.
✨Showcase Your People Skills
As a Conference & Events Team Member, you'll be interacting with guests regularly. Be prepared to share examples of how you've created positive experiences for customers in the past. Highlight your friendly approach and any relevant experience in food and beverage service.
✨Demonstrate Flexibility
The role requires working evenings, weekends, and during busy summer events. Be ready to discuss your availability and willingness to adapt to the fast-paced environment. Share any previous experiences where you thrived under pressure or adapted to changing circumstances.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or how they support employee wellbeing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
