JOIN US
At The Imperial Hotel Blackpool, we believe our people are our biggest assets and understand the value in putting them first. We are passionate about creating memorable experiences for our guests and providing a supportive and inclusive environment for our team. We are always on the lookout for new talent to join us on our journey and play a key role in delivering exceptional hospitality...
OUR HOTEL
Located on Blackpools famous North Promenade, The Imperial Hotel Blackpool is a historic and iconic hotel offering a unique blend of traditional charm and modern hospitality. With stunning views across the Irish Sea, the hotel provides a welcoming destination for both leisure and business guests visiting the resort.
Our hotel offers comfortable accommodation, a range of dining and bar facilities, meeting and event spaces, and leisure facilities, providing our guests with everything they need for a relaxing and enjoyable stay. Working at The Imperial Hotel Blackpool offers an exciting opportunity to be part of a dedicated team within one of the resorts most recognised hotels. If you are looking to develop your hospitality career in a busy and rewarding environment, join us!
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
Discounted food & beverage
Refer a Friend scheme
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty
And much much more!
AN EVENING IN THE LIFE OF NIGHT MANAGER AT OUR HOTEL
What you'll be doing...
The principal responsibility is the safety and security of guests, colleagues and the hotel, whilst ensuring the accurate and timely completion of the night audit function during the overnight hours
You will manage the night team, ensuring each member is effective, supported, trained and developed
Being the main point of contact for all in-house and external guest queries and requests during the night
Liaising with all departments and ensuring swift and efficient communication across the hotel
Taking responsibility for the smooth and efficient operation of the hotel overnight, ensuring guests receive a consistently high level of service
Maintain clear communication with the day team by preparing detailed handover notes and ensuring all relevant information is recorded
Handle any emergency situations overnight, acting as the point of contact and coordinating with the appropriate departments and emergency services where required
WHAT WE NEED FROM YOU
Previous experience in a hotel, hospitality or supervisory/management role, preferably within a night operation
Strong attention to detail and accuracy, particularly when completing night audit, financial reconciliation and end-of-day procedures
Excellent communication skills and the ability to handle guest enquiries and complaints professionally and confidently
Good IT skills and familiarity with property management systems (PMS) and hotel operating systems
A calm, responsible and professional approach, with the ability to make sound decisions independently during the night
Flexibility to work night shifts and the ability to remain focused, organised and productive throughout the overnight operation
TPBN1_UKCT
Night Manager in Blackpool employer: RBH
At RBH, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the wellbeing and growth of our employees. As a Sous Chef, you will benefit from our commitment to professional development, alongside a supportive environment that celebrates diversity and sustainability, making us one of the Top 30 Best Places to Work in Hospitality.
