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- Tasks: Lead group bookings and manage reservations at a vibrant hotel.
- Company: Join the Ramada by Wyndham Belfast team, known for guest satisfaction.
- Benefits: Enjoy flexible hours and a dynamic work environment.
- Other info: Work closely with diverse teams in a fast-paced setting.
- Why this job: Make a real impact on guest experiences while developing your career.
- Qualifications: Experience in hotel reservations and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
RBH is seeking a Reservations Supervisor to manage group bookings and oversee general reservations at Ramada by Wyndham Belfast. This role requires proven hotel reservations experience, strong attention to detail, and proficiency in PMS systems like Opera Cloud. Candidates should demonstrate excellent organizational and communication skills while working closely with various departments. The position offers flexibility and autonomy, contributing to a dynamic workplace focused on guest satisfaction and operational efficiency.
Group Reservations Lead – Autonomous, Revenue‑Focused in Belfast employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations Lead – Autonomous, Revenue‑Focused in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Ramada by Wyndham or similar hotels. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your PMS systems knowledge, especially Opera Cloud. We all know that confidence is key, so practice answering common interview questions related to group bookings and guest satisfaction.
✨Tip Number 3
Showcase your organisational skills! During the interview, share specific examples of how you've successfully managed group reservations in the past. This will demonstrate your attention to detail and ability to handle multiple tasks efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Ramada by Wyndham Belfast.
We think you need these skills to ace Group Reservations Lead – Autonomous, Revenue‑Focused in Belfast
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous hotel reservations experience in your application. We want to see how you've managed group bookings and any specific systems you've used, like Opera Cloud.
Attention to Detail is Key: Since this role requires strong attention to detail, don’t forget to mention any examples where your meticulous nature has made a difference in your past roles. We love candidates who can spot the little things!
Communication Skills Matter: This position involves working closely with various departments, so let us know about your communication skills. Share instances where you’ve successfully collaborated with others to achieve a common goal.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at RBH
✨Know Your PMS Systems
Make sure you brush up on your knowledge of PMS systems, especially Opera Cloud. Be ready to discuss your experience with these systems and how you've used them to enhance guest satisfaction and streamline operations.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple group bookings or resolved conflicts between departments. This will demonstrate your ability to handle the dynamic nature of the role.
✨Communicate Effectively
Since this role involves working closely with various departments, practice articulating your thoughts clearly. You might be asked how you would handle communication between teams, so have a few strategies in mind that showcase your collaborative approach.
✨Emphasise Guest Satisfaction
Be ready to discuss how you prioritise guest satisfaction in your work. Share specific instances where your attention to detail made a difference in a guest's experience, as this aligns perfectly with the company's focus on operational efficiency and guest happiness.