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For Companies At a Glance
- Tasks: Serve drinks, create cocktails, and ensure guests have a memorable experience.
- Company: Join The Municipal Hotel & Spa, Liverpool's first 5* hotel, where history meets modern hospitality.
- Benefits: Enjoy competitive pay, gratuities, discounts, free meals, and exclusive perks through the ALL Heartists programme.
- Why this job: Be part of a vibrant team, unleash your creativity, and make guests feel special every day.
- Qualifications: Experience as a bartender, passion for people, and strong communication skills are essential.
- Other info: Flexible hours available, with opportunities for personal growth and development.
Overview
JOIN OUR FAMILY Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY We opened the first official AA 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
A DAY IN THE LIFE OF A BARTENDER AT THE MUNICIPAL HOTEL & SPA MGALLERY What you\’ll be doing… Here you can indulge your curiosity and passion for different flavours and ingredients and develop your skills with training from our onsite Mixologists. Extending your knowledge of cocktails, spirits and beers, you can delight guests with a visual splendor and new taste experiences. You can take pride in serving the drinks they know, just the way they love them. With every perfect serve, the more you can enjoy each day.
This role is 5 days over 7. Flexible Shifts. 40 working hours per calendar week.
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of Bartender you will need the following qualities and skills:
- A charming personable manner, care and attention to detail knowing what it takes to deliver a luxury product and service.
- Proven dedication to the guest journey, passionate about luxury hospitality and what it takes to “wow” a guest.
- A naturally effervescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service.
- Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable.
- Knowledge of and the capability to talk in depth about varieties of wine, spirits and cocktails.
- To have experience in wine recommendations to meet customer\’s needs, meal pairings and preferences.
- To have at least 1 year of experience in a high volume cocktail Bar.
- To be available to work shifts over the Christmas and New Year Period.
- Flexibility to work across varied shift patterns (we can offer a mixture of morning opening, midday or evening closing shifts)
- Passion for interacting with people, with the ability to communicate fluently in English.
- Creativity, a passion for storytelling and theatrical delivery of cocktail presentation.
Other duties include:
- Ability to maintain efficient operation of the bar.
- Ensure service standards and service times are maintained by offering a prompt and efficient service. Create a timeless memory and ensure our guests are delighted with our service.
- Anticipate guests’ needs wherever possible and promote hospitality within the hotel, enhancing guest satisfaction.
- To be fully aware of all Bar and Restaurant Menu\’s.
- Maximise sales and upselling opportunities.
- To work positively and collaboratively with all departments and Heartists®.
What We Offer
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
You will have access to a benefits package we believe truly works for our people and enhances our overall culture… To learn more about our full benefits package, click here to watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Apply now. Let your passion shine. #MGallery #MGalleryMoments
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Bartender employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Familiarise yourself with the cocktail menu and local drink preferences. Knowing what drinks are popular in Liverpool can help you connect with guests and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to engage with guests while multitasking is crucial for a bartender, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your creativity by experimenting with unique drink recipes. Bring a few ideas to the interview that could enhance the bar's offerings, demonstrating your passion for mixology and guest satisfaction.
✨Tip Number 4
Network with current employees or other bartenders in the area. They can provide insights into the work culture at The Municipal Hotel & Spa MGallery and may even refer you, increasing your chances of landing the job.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a bartender at The Municipal Hotel & Spa MGallery. Familiarise yourself with their focus on creating memorable experiences and how your skills can contribute to this.
Tailor Your CV: Highlight your relevant experience in bartending or hospitality. Emphasise your passion for interacting with guests and any specific skills related to cocktails, spirits, and customer service that align with the job description.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to join The Municipal Hotel & Spa MGallery and how you can contribute to their mission of creating heartfelt moments for guests.
Showcase Your Creativity: If you have unique ideas for cocktails or ways to enhance guest experiences, include them in your application. This will demonstrate your creativity and passion for the role, which is highly valued by the employer.
How to prepare for a job interview at RBH
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to create memorable moments for guests, as this aligns with the hotel's values.
✨Demonstrate Your Knowledge of Beverages
Be prepared to discuss your favourite cocktails, spirits, and beers. Show that you have a good understanding of drink pairings and trends in the bar scene, which will impress the interviewers and highlight your expertise.
✨Emphasise Teamwork and Collaboration
Since the role requires working closely with other departments, share examples of how you've successfully collaborated with colleagues in previous roles. Highlight your ability to maintain a positive atmosphere and support your team.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific situations, such as dealing with difficult customers or managing busy service times. Practising your responses can help you convey your problem-solving skills effectively.
