Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable guest experiences and manage check-ins with a friendly vibe.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, and free meals on duty.
- Why this job: Be the first smile guests see and make their stay unforgettable.
- Qualifications: Great communication skills and a passion for connecting with people.
- Other info: Dynamic work environment with opportunities for personal growth and fun events.
The predicted salary is between 11 - 16 £ per hour.
Join us. At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Hotel – Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
A Day in the Life of a Receptionist at Our Hotel
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable
What We Need From You
- A people person with a knack for making connections and creating memorable guest experiences
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch
- A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Guest Service Assistant - Casual Hours in Antrim employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Assistant - Casual Hours in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Guest Service Assistant, you'll be the face of the hotel. Role-play with a friend to nail down how to handle guest inquiries and create that warm welcome.
✨Tip Number 3
Show off your local knowledge! Brush up on the best brunch spots and hidden gems in the area. Guests love insider tips, and it’ll make you stand out as a local expert.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Guest Service Assistant - Casual Hours in Antrim
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Guest Service Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like your communication skills and ability to multitask.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RBH
✨Show Your People Skills
As a Guest Service Assistant, your ability to connect with people is key. During the interview, share specific examples of how you've created memorable experiences for guests or customers in the past. This will demonstrate your knack for making connections and highlight your communication skills.
✨Be Detail-Oriented
Attention to detail is crucial in this role. Prepare for the interview by thinking of instances where your organisational skills made a difference. Whether it was managing bookings or ensuring a smooth check-out process, showcasing your ability to keep things running smoothly will impress the interviewers.
✨Embrace the Fast-Paced Environment
The hospitality industry can be lively and fast-paced, so it's important to convey your adaptability. Share stories that illustrate how you thrive under pressure and can think on your feet. This will show that you're ready to handle the dynamic nature of the job.
✨Bring Your Local Knowledge
Being a local expert can elevate the guest experience. Research popular spots and hidden gems in the area before your interview. Mentioning these during your conversation will not only demonstrate your enthusiasm for the role but also your commitment to providing exceptional service.
