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- Tasks: Be the friendly face of our hotel, helping guests check in and out while solving their queries.
- Company: Join a leading hospitality company in Antrim with a vibrant team culture.
- Benefits: Enjoy discounted hotel rates and flexible working hours.
- Why this job: Make guests' stays unforgettable while developing your customer service skills.
- Qualifications: Energetic, detail-oriented, and great at communicating with people.
- Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company based in Antrim is seeking a Guest Service Assistant who is passionate about providing outstanding customer service. You will be the welcoming face of the establishment, handling check-ins and check-outs, assisting guests with their inquiries, and ensuring a memorable stay through effective problem-solving.
The ideal candidate is energetic, detail-oriented, and possesses excellent communication skills. Join this dynamic team and enjoy a range of benefits including discounted hotel rates and flexible working arrangements.
Guest Experience Ambassador in Antrim employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador in Antrim
✨Tip Number 1
Make sure to showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for guests in the past. This will help us see that you’re not just looking for a job, but genuinely care about creating memorable experiences.
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when handling inquiries and problem-solving on the spot, which is key for a Guest Experience Ambassador.
✨Tip Number 3
Don’t forget to research our company culture and values before your interview. We love candidates who align with our mission and can demonstrate how they fit into our dynamic team. It shows you’re serious about joining us!
✨Tip Number 4
Apply through our website for the best chance of landing the role! It’s the quickest way for us to see your application and get you in front of the right people. Plus, it shows you’re proactive and eager to join our team.
We think you need these skills to ace Guest Experience Ambassador in Antrim
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing outstanding customer service shine through. We want to see how you connect with guests and make their experience memorable!
Be Detail-Oriented: Pay attention to the details in your application. Make sure to proofread for any typos or errors, as this reflects your attention to detail – a key trait for a Guest Experience Ambassador!
Highlight Your Communication Skills: Since excellent communication is crucial for this role, share examples of how you've effectively communicated with customers in the past. We love seeing real-life experiences that showcase your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at RBH
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Ambassador, your ability to provide outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your problem-solving skills and passion for guest satisfaction.
✨Practice Your Communication
Excellent communication skills are essential for this role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and answering common interview questions.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in front of guests.
