At a Glance
- Tasks: Maximise sales opportunities across MICE, Corporate and Leisure segments in a dynamic hotel environment.
- Company: Join the Arora group, managing three exceptional Heathrow hotels.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts for friends and family.
- Other info: Exciting career progression opportunities within a rapidly growing company.
- Why this job: Drive sales performance and make a real impact on guest experiences.
- Qualifications: Experience in large-scale MICE sales and strong knowledge of the London market.
The predicted salary is between 31500 - 38500 £ per year.
About us...
Join our team across three exceptional Heathrow properties – Radisson Blu Hotel & Conference Centre, Renaissance London Heathrow Hotel and Sofitel London Heathrow.
Together, our hotels offer a diverse mix of contemporary and luxury hospitality, extensive meeting and event facilities, and outstanding dining experiences, welcoming business, and leisure guests from across the globe.
As part of our cluster team, you'll have the opportunity to work in a dynamic, fast-paced environment where delivering exceptional guest experiences is at the heart of everything we do.
A bit about what you will do...
The Cluster Sales Director will maximise all relevant sales opportunities across assigned segments within the Heathrow cluster of hotels, with senior-level ownership for proactively building, managing and converting a robust Groups, Meetings and Events pipeline, by working with the different brands, Arora central sales team, key agents, corporate clients.
- The Cluster Sales Director will maximise sales opportunities across all key market segments, including MICE, Corporate and Leisure, within the Heathrow cluster of hotels.
The role has senior-level ownership for driving both corporate transient and group business, proactively building, managing, and converting a robust sales pipeline across Groups, Meetings and Events.
Working closely with the hotel brands, the Arora central sales team, key agents and corporate clients, the role will maximise revenue opportunities and drive sales performance across the cluster.
- Drive sales performance across MICE, Corporate and Leisure segments, maximising opportunities for room hire, food and beverage and associated bedroom revenue targets.
- Regular focus on room hires, food and beverage and associated bedroom targets per month.
- Maintain clear pipeline visibility through regular forecasting, activity tracking, and conversion reporting for senior commercial review.
- Assist in preparation of annual sales & marketing budgets.
- Ensure that all FAM trips work towards an ROI concept.
- Develop and implement strategic Account Development Plans to support delivery against MICE, Corporate and Leisure revenue targets.
- Strategically position business across the most appropriate property within the cluster to maximise overall revenue, profitability, and guest experience.
- Develop, nurture, and understand the MICE community from both the agents and direct corporate.
- Proactively target senior-level decision makers, event agencies, corporate bookers, and association contacts to generate new enquiries and long-term group and event partnerships.
- Regular face to face client appointments both in house and external.
- Regular follow up with existing MICE bookers for future business.
- Ensure the cluster maintains a strong presence and optimal positioning across key MICE & Corporate platforms to maximise visibility, enquiries, and revenue opportunities.
More about you...
- Previous experience in Large scale MICE sales within hotels, event agencies or corporate environments.
- Strong knowledge of the London MICE Market including key agencies, corporate bookers and market trends
- Strong organizational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communicator with a high standard of written and spoken English.
- A smart and professional appearance.
- 4-star hotel experience in a similar role a real advantage.
- Salary – Competitive
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities.
Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.
Compensation: Competitive salary
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Cluster Sales Director in London employer: RBH- Sales & Marketing
Join the Arora group and be part of a vibrant team across three exceptional Heathrow properties, where we prioritise delivering outstanding guest experiences in a dynamic and fast-paced environment. As a Cluster Sales Director, you'll benefit from competitive salary packages, generous holiday allowances, and a range of employee perks including discounted rates, recognition awards, and opportunities for career progression within our rapidly growing organisation. Our supportive work culture fosters personal and professional development, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Director in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Cluster Sales Director at RBH- Sales & Marketing, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including RBH- Sales & Marketing. Tailor your message to explain why you’re drawn to them and how you can contribute as a Cluster Sales Director. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Cluster Sales Director in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for RBH- Sales & Marketing:When writing your cover letter, make sure to tailor your message specifically for RBH- Sales & Marketing. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at RBH- Sales & Marketing
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show RBH- Sales & Marketing that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show RBH- Sales & Marketing that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with RBH- Sales & Marketing’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
