RBH Hospitality Management Ltd's Crowne Plaza London Docklands is seeking a Guest Service Manager. You will lead the Front Office team, deliver exceptional guest service, and drive operational excellence to ensure memorable stays.
You will report to the Front Office Manager, manage night shifts on a 4 on 4 off twelve-hour rota, handle guest requests and complaints, and collaborate with Housekeeping to optimize room availability and guest satisfaction.
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Guest Service Manager — Front Office Leader (Night Shifts) employer: RBH Hospitality Management Ltd
The Duke of Cornwall Hotel offers a vibrant and inclusive work environment where employees are valued as the greatest asset. With a strong focus on training and development, staff can expect to grow their skills in both food and beverage service and reception duties, all while enjoying competitive benefits such as discounted hotel rates, flexible working arrangements, and social events. Join a passionate team dedicated to creating memorable guest experiences in one of Plymouth's most iconic hotels.
Contact Details:
RBH Hospitality Management Ltd Recruitment Team
