Guest Experience Manager

Guest Experience Manager

Full-Time On-site
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RBH Hospitality Management Ltd. is seeking a Guest Services Manager for The Imperial Hotel Blackpool. You will be at the heart of guest interactions, shaping experiences with warmth, expert hotel know-how and a genuine desire to improve every stay.

As the key liaison between guests and the hotel team, you will drive smooth arrivals, handle concerns with discretion and coordinate cross-departmental efforts to deliver memorable moments. This role demands a thoughtful, proactive hospitality mindset.

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Guest Experience Manager employer: RBH Hospitality Management Ltd

The Duke of Cornwall Hotel offers a vibrant and inclusive work environment where employees are valued as the greatest asset. With a strong focus on training and development, staff can expect to grow their skills in both food and beverage service and reception duties, all while enjoying competitive benefits such as discounted hotel rates, flexible working arrangements, and social events. Join a passionate team dedicated to creating memorable guest experiences in one of Plymouth's most iconic hotels.

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Contact Details:

RBH Hospitality Management Ltd Recruitment Team