Guest Experience Leader, Front Desk in Glasgow

Guest Experience Leader, Front Desk in Glasgow

Glasgow Full-Time On-site
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RBH Hospitality Management Ltd is seeking a Front Office Supervisor for our Glasgow hotel. You will lead the front desk team, ensure guest satisfaction, and manage check-ins, reservations, and billing with accuracy.

You’ll coordinate with housekeeping and maintenance to meet guest needs and drive a positive, proactive service culture. You’ll mentor staff, handle guest inquiries, and contribute to shift planning in a fast-paced, guest-facing environment.

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Guest Experience Leader, Front Desk in Glasgow employer: RBH Hospitality Management Ltd

The Duke of Cornwall Hotel offers a vibrant and inclusive work environment where employees are valued as the greatest asset. With a strong focus on training and development, staff can expect to grow their skills in both food and beverage service and reception duties, all while enjoying competitive benefits such as discounted hotel rates, flexible working arrangements, and social events. Join a passionate team dedicated to creating memorable guest experiences in one of Plymouth's most iconic hotels.

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Contact Details:

RBH Hospitality Management Ltd Recruitment Team