At a Glance
- Tasks: Manage accounts and drive business development in thermoplastics and elastomers across Europe.
- Company: RBH, a leading distributor of speciality raw materials with a customer-centric approach.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work closely with global manufacturers and develop valuable industry insights.
- Why this job: Join a dynamic team and make an impact in innovative industrial markets.
- Qualifications: Degree in Chemistry or Materials Science and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office based, Failsworth, Manchester (flexible working one day per week)
Reporting to: Business Manager
Direct Reports: None
Company Overview
RBH is a leading distributor of speciality raw materials serving industrial markets including thermoplastics, elastomers, adhesives, coatings, composites, and construction materials. Through long standing partnerships with global manufacturers, we deliver technically focused material solutions to customers across Europe. Our operations include seven strategically located European warehouses, a dedicated technical centre, and an in-house contract blending and repackaging facility through RBH Repacking Services Ltd. RBH’s strength lies in deep technical knowledge, application led market focus, and a customer centric approach, underpinned by our core values of integrity, knowledge, quality, reliability, and trust.
Key Responsibilities
- Reporting to a Business Manager, the Internal Account Manager for thermoplastics, elastomers and ceramics plays a key role in delivering RBH’s commercial strategy across defined market segments in Europe.
- Structured account management and targeted business development activity, working closely with the in-house marketing team to ensure alignment with RBH Group’s sector specific growth plans.
- Deliver commercial objectives and revenue targets within assigned market segments and European territories.
- Identify, qualify, and convert new business opportunities aligned with RBH Group’s commercial priorities within surface finishing and abrasion related applications.
- Build and manage customer relationships across Europe, including manufacturers, formulators, OEMs, and processors operating in polishing and abrasive markets.
- Implement business development strategies defined by the Business Manager, supported by targeted in-house marketing campaigns and technical content.
- Support lead generation initiatives across assigned market sectors.
- Analyse market trends, customer feedback, and application requirements to identify opportunities and inform commercial activity.
- Maintain accurate and up to date CRM records, capturing all customer interactions by application, sector, and territory.
Reporting and Communication
- Provide monthly sales development updates segmented by market segment and European territory, including pipeline status and opportunity progression.
- Participate in regular commercial reviews and planning sessions with the Business Manager.
- Submit timely and detailed reports on customer activity, application feedback, and market insights.
- Ensure effective cross functional communication with internal technical, marketing, supply chain, and operations teams to support customer and principal partner requirements across Europe.
Essential skills
- Degree qualified in Chemistry or Materials Science.
- Full UK driving licence.
- Strong interpersonal and communication skills.
Internal Account Manager - Thermoplastics/Elastomers in Failsworth employer: RBH Group
RBH Group is an exceptional employer that fosters a collaborative and innovative work culture, ideal for those looking to kickstart their careers in the thermoplastics and elastomers sector. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside the flexibility of a hybrid working model that promotes work-life balance. Located in Failsworth, Manchester, our team enjoys a supportive environment where building meaningful relationships with industry leaders is at the forefront of our commercial strategy.