At a Glance
- Tasks: Handle enquiries, process orders, and support clients with vehicle parts.
- Company: Join a friendly team in a growing automotive service company.
- Benefits: Competitive salary, ongoing training, employee discounts, and 31 days holiday.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Make a difference in the automotive industry while developing your skills.
- Qualifications: Experience in vehicle parts or mechanics, strong communication, and IT skills.
The predicted salary is between 28000 - 30000 £ per year.
Location: St Albans
Salary: £28,000 - £30,000
Overall Purpose of Role: Our site in St Albans offers a specialist service to a growing number of lease companies and insurance clients. Our main line of business is the supply and fitment of replacement engines for the fleet network. In your role, you will be responsible for dealing with enquiries, processing orders and progressing jobs that are booked in across our network.
Responsibilities & Activities of the Role:
- Handling all enquiries in a polite and professional manner
- Creating quotes for clients
- Liaising with suppliers
- Processing and invoicing orders
- Liaising with workshops to get updates on repair progress and assist the workshop in gaining additional authority for any parts required
- Updating customers, clients and drivers on the progress of their repair or parts order
- Supporting clients and workshops with technical information
- Processing warranty claims
The Ideal candidate:
- Previous experience in vehicle parts, service or working as a mechanic / vehicle technician
- Knowledge and a basic understanding of vehicle parts and components particularly the powertrain
- Good IT skills, experience of using 1 link, Audatex, Partslink 24, Autodata and other automotive systems would be beneficial
- A professional telephone manner and good communication skills
- Strong organisational skills including managing your own workload
What we offer:
- A friendly and supportive working environment
- Ongoing training and professional development
- Uniform and PPE provided
- Free onsite parking
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choice
- Day shift, Monday to Friday 08.00am - 5pm
- Competitive basic salary
- 31 days holiday including Bank Holidays
- Pension plan with 3.5% employer contribution
Please note: This role is subject to a satisfactory DBS and right to work checks. We reserve the right to close this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.
Parts Advisor employer: RBGlobal
Join our dynamic team in St Albans as a Parts Advisor, where we pride ourselves on fostering a friendly and supportive work environment. With ongoing training and professional development opportunities, competitive salaries, and benefits like employee discounts and a paid volunteer day, we are committed to your growth and well-being. Experience the satisfaction of contributing to a specialist service that supports lease companies and insurance clients while enjoying a balanced work-life with Monday to Friday shifts.
