RBC Brewin Dolphin - Supervisor, Adviser Competence

An excellent opportunity to join the Adviser Skills and Competence team, where you will work as a member of the national supervisory team providing quality, centrally led, oversight, risk analysis, and developmental support to advisers.

As a Supervisor, you will be a responsible manager for advisers’ ongoing competency under SMCR, demonstrating this through activities including observations, 1:1s, coaching and feedback and data analysis, escalating risks and issues as required. This is a full time, permanent role and requires 4 days in our London office.

What will you do?

• Work closely with line managers creating shared goals and objectives for management of performance and risk, supporting the creation and management of effective development plans with CPs and line managers to enable and measure improvement.
• Develop strong relationships, providing expert counsel at an individual, office and business level, cultivating a positive culture around advisor competency and development.
• Liaise with key stakeholders at all levels to provide information and insight into advisor performance, along with key data and behavioural trends.
• Identify and implement opportunities for adviser development across the national network, working with training colleagues as required.
• Be proactive and own your individual supervision activities e.g., planning, record keeping, ensuring regulatory requirements are met.
• Provide subject matter expertise to panels, projects, and strategic initiatives as required.
• Drive high standards and be an advocate for best practice, supporting Certified Persons to take accountability for their regulatory obligations, goal setting and KRI management.
• Analyse MI/Data and use critical thinking to identify patterns and investigate root causes, use insight and experience to provide expert advice as regards remedial actions.
• Demonstrate a continuous improvement mindset, using critical thinking and analysis to understand root causes and mitigate risk.

What do you need to succeed?

• Ensure own competence as a Supervisor is maintained to perform role and up to date CPD.
• Experience supervising or managing Advisers and providing technical guidance and direction as a subject matter expert is preferable.
• Understanding of the FCA T&C handbook and broader wider regulatory environment.
• Able to apply FCA handbook guidance with confidence and flexibility across a wide range of situations.
• A strong Business Awareness and Strategic Focus.
• Strong data analysis skills; identifying trends and patterns amongst various data sets.
• Experience working effectively alongside other business teams (L&D, Risk & Compliance, HR) and exceptional attention to detail, consistently works to high standards of output and quality.
• Ability to communicate effectively with people at all levels of the organisation, including verbal and written communications.

What is in it for you?

• We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.
• We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.