Operations Associate - Loans Servicing
Operations Associate - Loans Servicing

Operations Associate - Loans Servicing

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
R

At a Glance

  • Tasks: Join a dynamic team processing loans and improving operational efficiency.
  • Company: RBC is a leading global bank focused on client success and community impact.
  • Benefits: Enjoy competitive pay, flexible benefits, and world-class training opportunities.
  • Why this job: Make a real difference in finance while working collaboratively in a supportive environment.
  • Qualifications: Experience in loans servicing and trade processing is essential; attention to detail is key.
  • Other info: Full-time role with a focus on continuous improvement and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

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Join to apply for the Operations Associate – Loans Servicing role at RBC

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What is the opportunity?

An opportunity to join the Loans Servicing team supporting our global loan and CLO investment teams, processing loan facilities from settlement, through the entire lifecycle of the loan. Working within a dynamic team that pride themselves on being accurate and efficient but also with capacity and capability to affect process improvements from route causes analysis through to successful implementation of solutions.

Job Summary

Job Description

What is the opportunity?

An opportunity to join the Loans Servicing team supporting our global loan and CLO investment teams, processing loan facilities from settlement, through the entire lifecycle of the loan. Working within a dynamic team that pride themselves on being accurate and efficient but also with capacity and capability to affect process improvements from route causes analysis through to successful implementation of solutions.

You will work closely with the Loans Closing team, the Investment desk as well as Agents, Custodians and Internal teams.

What will you do?

  • Capture and process lifecycle events such as rollovers, paydowns, drawdowns and interest in a timely and accurate manner.
  • Process loan trade settlement activity accurately and in a timely manner.
  • Investigate and resolve discrepancies between agent notices and our internal records.
  • Proactively investigate and resolve any reconciliation breaks against custody and agents cash postings.
  • Operate within the existing operational risk framework whilst identifying any new controls or enhancements.
  • Engaging internal teams to ensure trade flow connectivity is maintained for STP and that new initiatives are agreed, tested and implemented.
  • Review tax requirements for individual funds.

What do you need to succeed?

Must-have

  • Loans servicing experience
  • Experience in a trade processing team with knowledge of lifecycle events.
  • Ability to multi-task and prioritise according to intra-day deadlines.
  • Attention to detail, coupled with ability to speak up or resolve discrepancies.
  • Demonstrate a drive for continuous improvement.
  • Establish and maintain good relationships and work effectively and cooperatively with others. Communicates constructively, engages others positively and readily shares information and ideas.
  • Ability to adhere to deadlines.

Nice-to-have

  • WSO/Markit experience
  • Knowledge of the lifecycle of a CLO and the different processes to each phase.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Communication, Group Problem Solving, Interpersonal Relationships, Loan Servicing, Personal Initiative, Process Improvement Projects, Reconciliations (Inactive), Trade Processing

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-18

Application Deadline:

2025-08-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Banking and Financial Services

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Operations Associate - Loans Servicing employer: RBC

RBC is an exceptional employer that fosters a dynamic and collaborative work culture, particularly within the Loans Servicing team in London. Employees benefit from a comprehensive Total Rewards Program, world-class training in financial services, and ample opportunities for professional growth, all while contributing to meaningful projects that impact clients and communities positively.
R

Contact Detail:

RBC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Associate - Loans Servicing

✨Tip Number 1

Familiarise yourself with the lifecycle of loans and CLOs. Understanding the specific processes involved will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the loans servicing field. Attend industry events or connect on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.

✨Tip Number 3

Brush up on your reconciliation skills. Since resolving discrepancies is a key part of the job, being able to discuss your experience with reconciliations confidently can set you apart from other candidates.

✨Tip Number 4

Showcase your problem-solving abilities. Be prepared to discuss examples where you've identified process improvements or resolved issues in previous roles, as this aligns with the continuous improvement focus of the team.

We think you need these skills to ace Operations Associate - Loans Servicing

Loans Servicing Experience
Trade Processing Knowledge
Understanding of Lifecycle Events
Attention to Detail
Ability to Multi-task
Strong Problem-Solving Skills
Reconciliation Skills
Process Improvement Mindset
Effective Communication Skills
Interpersonal Relationship Building
Ability to Meet Deadlines
Experience with WSO/Markit (Nice-to-have)
Knowledge of CLO Processes (Nice-to-have)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in loans servicing and trade processing. Use specific examples that demonstrate your ability to handle lifecycle events and resolve discrepancies.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your attention to detail and ability to work under tight deadlines.

Highlight Process Improvement Skills: Since the role involves process improvements, include any past experiences where you identified issues and implemented successful solutions. This will show your proactive approach and problem-solving abilities.

Prepare for Potential Questions: Think about how you would answer questions related to your experience with loan servicing and trade processing. Be ready to discuss specific scenarios where you demonstrated your skills and contributed to team success.

How to prepare for a job interview at RBC

✨Showcase Your Loans Servicing Experience

Make sure to highlight your previous experience in loans servicing during the interview. Be prepared to discuss specific lifecycle events you've managed, such as rollovers and paydowns, and how you ensured accuracy and efficiency in those processes.

✨Demonstrate Attention to Detail

Since this role requires a keen eye for detail, be ready to provide examples of how you've successfully identified and resolved discrepancies in past roles. This will show your potential employer that you can maintain high standards in your work.

✨Emphasise Your Problem-Solving Skills

The ability to investigate and resolve issues is crucial for this position. Prepare to discuss instances where you've tackled challenges or improved processes, showcasing your initiative and drive for continuous improvement.

✨Build Rapport with Interviewers

Establishing good relationships is key in this role. During the interview, engage positively with your interviewers, share relevant information, and demonstrate your ability to work collaboratively within a team environment.

Operations Associate - Loans Servicing
RBC

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R
  • Operations Associate - Loans Servicing

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-13

  • R

    RBC

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