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- Tasks: Lead a dynamic team in managing operational risk and driving process improvements.
- Company: Join RBC, a leading financial services provider with a commitment to innovation.
- Benefits: Enjoy competitive salary, coaching opportunities, and a collaborative work environment.
- Why this job: Make a real impact in Wealth Management while developing your leadership skills.
- Qualifications: Proven leadership experience and understanding of financial services are essential.
- Other info: Flexible working options and a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The role of Manager, Asset Services, is responsible for leading an operational team function and ensuring the effective management of operational risk while maintaining data integrity. The Manager requires a deep understanding of operational procedures and practices, as well as the ability to develop and implement strategic initiatives, drive process improvements, and make informed decisions that impact Wealth Management Europe (WME) Operations. The role is accountable for all team management activities, including adherence to HR processes and promoting team engagement. Additionally, the role is expected to foster a positive working environment for the operational team function and act as a role‑model in‑line with group values encouraging colleagues to speak up for the good of RBC.
RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.
What will you do?
- Ensure procedures are maintained and adhered to, guaranteeing a high level of accuracy and the timely delivery of service in accordance with relevant WME Operations procedures, standards and SLAs (where defined).
- Review and sign‑off of departmental procedures in‑line with regulatory and audit requirements, while delivering on agreed timescales (for example, ensuring active individual and team engagement with ActiveOps).
- Ensure timely and appropriate levels of escalation, as well as proactively supporting the resolution of risks and issues.
- Set a clear direction and purpose for operational team function aligned with group strategy.
- Ensure personal and team member understanding and adherence to Risk and Control, Policy Frameworks specific to the role in WME Operations.
- Embed and drive a culture of simplification and innovation via continuous improvement within team(s) and working collaboratively with Operational Initiatives.
- Ensure the change portfolio is understood and adequately resourced from within the team to support the deliverables working collaboratively with Operations Initiatives.
What do you need to succeed?
Must‑have:
- Demonstrated leadership experience with proven ability to manage, coach and develop high‑performing teams.
- Understanding of Financial Services.
- Able to navigate change and bring teams with you, maintaining engagement and performance.
- Excellent motivator and proven ability to use own initiative.
- Excellent attention to detail.
- Excellent time management to deliver effective planning and organisation.
- Excellent delegation skills.
- Experience of supporting internal and external stakeholder relationships at all levels.
Nice‑to‑have:
- Experience within the Financial Services Sector.
What is in it for you?
We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team.
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Manager, Asset Services - Wealth Management Europe Operations employer: RBC
Contact Detail:
RBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Asset Services - Wealth Management Europe Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Make sure you can demonstrate how your leadership style aligns with their expectations, especially around team engagement and operational excellence.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in managing teams and driving process improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RBC.
We think you need these skills to ace Manager, Asset Services - Wealth Management Europe Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your leadership experience and understanding of financial services. We want to see how your skills align with the role of Manager, Asset Services.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve managed teams and driven process improvements. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Remember to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RBC
✨Know Your Stuff
Make sure you have a solid understanding of operational procedures and practices in Wealth Management. Brush up on relevant regulations and audit requirements, as you'll need to demonstrate your knowledge during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and developing high-performing teams. Be ready to discuss how you've motivated your team and navigated change while maintaining engagement and performance.
✨Be a Problem Solver
Think of specific instances where you've proactively resolved risks and issues. This role requires a strong ability to make informed decisions, so be prepared to share how you've tackled challenges in the past.
✨Emphasise Team Engagement
Since fostering a positive working environment is key, come equipped with ideas on how to promote team engagement. Discuss how you’ve previously encouraged colleagues to speak up and contribute to a collaborative culture.