Office Manager & Administrative Assistant, Capital Markets (London)

The Office Manager & Administrative Assistant provides direct support to regional leaders across the COO Group and oversees daily administrative operations of the office, ensuring office efficiency in that region or location.

Responsibilities

• Serve as the primary administrative resource for regional COO leadership by managing schedules, coordinating meetings, fielding routine inquiries, and handling miscellaneous administrative tasks.
• Manage regional office space allocation and seating assignments to optimize utilization, maintain accurate records of workspace assignments, and coordinate changes as needed.
• Coordinate new employee onboarding by assigning workstations, ordering equipment and supplies, provisioning technology access, and ensuring all setup activities are completed on schedule; manage offboarding processes including equipment retrieval, system access removal, and exit coordination.
• Provide regional support for COO Leadership and logistics by collaborating with other Executive Assistants in the COO group, coordinating regional office access, arranging conference rooms for meetings, and offering comprehensive logistical support.
• Order and maintain office equipment, furniture, and supplies; monitor inventory levels and anticipate needs to prevent shortages; coordinate equipment requests and technology provisioning through appropriate channels.
• Partner with COO leaders in managing space and ensuring a safe, secure, and appropriate work environment for employees.
• Coordinate with regional leaders and Corporate Real Estate to maintain a safe, secure, and well‑maintained workplace; report facility issues, coordinate repairs, communicate maintenance needs, and ensure the office environment supports employee productivity and comfort.
• Assist regional leadership and enablement teams with event logistics and coordination—booking venues and conference rooms, coordinating catering and supplies, managing attendee logistics, and supporting run‑of‑show execution.
• Handle regular activities without prompting, and advise in advance of issues or delays.
• Lead and coordinate ad‑hoc projects as requested.
• Operate within applicable regulatory requirements, expectations, and delegated authorities.
• Interact frequently with the COO Leadership team, CRE, Facilities teams, Business Managers, and enterprise partners from Procurement, Technology, Human Resources, Legal, Accounts Payable, and external suppliers.

Qualifications

Must-Have

• Robust experience in office management and administrative support within the finance industry.
• Experience handling a wide range of administrative and executive support tasks, working independently, and maintaining a high level of professionalism.
• Strong organizational skills, attention to detail, and time management.
• Ability to handle confidential information with discretion.
• Problem‑solving skills and composure under pressure in fast‑paced environments.
• Emotional intelligence to build trust with senior leaders and collaborate effectively.
• Tech proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and adaptability to learn video conferencing tools (Webex, Zoom, Teams).
• Excellent communication skills, both written and verbal, with polished telephone etiquette.
• Self‑motivated and independent work ethic, with a drive to take on increasing responsibility.

Nice-to-Have

• Bachelor’s degree or equivalent.
• Experience in Capital Markets.

Benefits

• A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation.
• Leadership support for development through coaching and management opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.

Location: 100 Bishopsgate, London, United Kingdom.

Work Hours: 35 hours per week. Employment Type: Full time. Pay Type: Salaried.