At a Glance
- Tasks: Lead governance strategy for Managed Services in Client Lifecycle Management.
- Company: RBC, a leading financial institution with a focus on client engagement.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Dynamic work environment with excellent growth opportunities in London.
- Why this job: Make a real impact in Capital Markets while enhancing client experiences.
- Qualifications: Strong experience in Capital Markets and vendor relationship management.
The predicted salary is between 50000 - 65000 £ per year.
RBC is seeking a dedicated leader for the Managed Services governance strategy within the Client Lifecycle Management group.
This full-time role requires strong experience in Capital Markets and customer engagement, managing vendor relationships, and executing customer lifecycle strategies.
The position will involve close collaboration across teams to ensure high-quality service experiences for clients.
Based in London at 100 Bishopsgate, the successful candidate will thrive in a dynamic environment, supported by a culture of coaching and professional development.
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We think you need these skills to ace KYC Refresh & Managed Services Lead (CLM Governance) in London
Leadership
Capital Markets Experience
Customer Engagement
Vendor Relationship Management
Customer Lifecycle Strategies
Collaboration
Service Quality Management
