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- Tasks: Manage high-risk Capital Markets portfolio, minimising losses and maximising client retention.
- Company: Join RBC, a leader in financial services with a focus on collaboration and innovation.
- Benefits: Enjoy competitive compensation, bonuses, flexible benefits, and world-class training.
- Other info: Be part of a progressive team that values personal development and client-focused behaviours.
- Why this job: Make a real impact while working with top professionals in a dynamic environment.
- Qualifications: Experience in high-risk portfolio management and strong negotiation skills required.
The predicted salary is between 100000 - 150000 £ per year.
What is the opportunity? You will provide day-to-day management of RBC’s global high-risk Capital Markets portfolio, focusing on minimising losses while maximising strategic client retention.
As a member of a specialised team, you’ll handle complex, high-risk accounts through proactive relationship and risk management. Your role balances delivering tailored solutions that meet RBC’s risk standards with preserving long‑term client relationships. Collaboration with internal partners (e.g., service teams, risk officers) and external professionals will be critical to resolving challenges and driving business opportunities.
What will you do?
- Client Experience
- Champion continuous improvement in client interactions, taking ownership of issues at first contact.
- Ensure clients are treated with respect, empathy, and professionalism while maintaining strong relationships.
- Proactively refer clients to RBC‑wide expertise to enhance their experience.
- Deliver value‑added financial advice and solutions tailored to meeting the objective of minimising loss and maintaining client relationships where possible.
- Employee Capability & Engagement
- Maintain up‑to‑date skills/accreditations via a personal development plan.
- Participate in bank/industry events and foster a culture of recognition for client‑focused behaviours.
- Client Retention
- Leverage tools like Newton, MFA, and SLAS Learnings to strengthen advisory interactions.
- Build partnerships with Risk and Field teams to identify high‑risk situations early.
- Maintain a visible, positive presence (in‑person/virtual) to promote Advisory Services.
- Risk Management
- Negotiate terms and agreements to protect RBC’s short‑ and long‑term financial interests.
- Address collateral/data issues, lending excesses, and compliance requirements (e.g., AML, fraud prevention).
- Manage portfolio health via timely reviews, borrower performance monitoring, and write‑off processing.
- Follow protocols for risk rating changes, covenant breaches, and negative financial trends.
- Participate in Watchlist reviews and share restructuring insights via SLAS database updates.
- Prepare for portfolio reviews with senior leadership (VP/EVP) and engage external experts (lawyers, appraisers) as needed.
- Mitigate reputation risk through professional, consultative issue resolution.
- Establish file strategies within 45 days of transfer to your team.
What do you need to succeed?
- Demonstrable experience in high‑risk portfolio management, credit risk, and financial restructuring.
- Strong negotiation, analytical, and relationship‑building skills.
- Ability to balance risk mitigation with client retention goals.
What is in it for you?
- A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high‑performing team.
- A world‑class training program in financial services.
Job Skills
- Accounting
- Finance
- Asset and Liability Management (ALM)
- Business Loans
- Confidentiality
- Credit Analysis
- Customer Service
- Detail‑Oriented
- Financial Statement Analysis
- Risk Management
- Small Business Financing
Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London) employer: RBC
Contact Detail:
RBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and risk management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a personal brand that highlights your experience in high-risk portfolio management and client retention. Use platforms like LinkedIn to share insights, articles, or even your thoughts on recent trends in capital markets.
✨Tip Number 3
Prepare for interviews by practising common questions related to risk management and client advisory roles. Think about specific examples from your past experiences that demonstrate your negotiation skills and ability to balance risk with client needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Tailor your application to highlight how your skills align with the role of Director, SLAS, and show us why you’re the perfect fit!
We think you need these skills to ace Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Special Loans Advisory Service role. Highlight your experience in high-risk portfolio management and how it aligns with our goals at RBC. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your negotiation, analytical, and relationship-building abilities. We love seeing how you've balanced risk mitigation with client retention in real scenarios.
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality shine through! We’re looking for someone who can build strong relationships with clients and colleagues alike. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at RBC
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand high-risk portfolio management and the specific challenges RBC faces. Familiarise yourself with recent trends in capital markets and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to build and maintain strong client relationships. Think of situations where you successfully navigated complex issues while keeping clients satisfied, as this will demonstrate your fit for the role.
✨Demonstrate Your Negotiation Prowess
Be ready to discuss your negotiation strategies and how you've effectively balanced risk mitigation with client retention in past roles. Use specific examples to illustrate your analytical skills and decision-making process.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about RBC’s approach to risk management and client engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.