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- Tasks: Manage high-risk Capital Markets portfolio, focusing on client retention and risk management.
- Company: Join RBC, a leader in financial services with a collaborative culture.
- Benefits: Enjoy competitive compensation, bonuses, and flexible benefits.
- Other info: Dynamic team environment with world-class training and growth opportunities.
- Why this job: Make a real impact while working with top professionals in the field.
- Qualifications: Experience in high-risk portfolio management and strong negotiation skills required.
The predicted salary is between 100000 - 150000 £ per year.
What is the opportunity? You will provide day-to-day management of RBC’s global high-risk Capital Markets portfolio, focusing on minimising losses while maximising strategic client retention.
As a member of a specialised team, you’ll handle complex, high-risk accounts through proactive relationship and risk management. Your role balances delivering tailored solutions that meet RBC’s risk standards with preserving long‑term client relationships. Collaboration with internal partners (e.g., service teams, risk officers) and external professionals will be critical to resolving challenges and driving business opportunities.
What will you do?
- Client Experience
- Champion continuous improvement in client interactions, taking ownership of issues at first contact.
- Ensure clients are treated with respect, empathy, and professionalism while maintaining strong relationships.
- Proactively refer clients to RBC‑wide expertise to enhance their experience.
- Deliver value‑added financial advice and solutions tailored to meeting the objective of minimising loss and maintaining client relationships where possible.
- Employee Capability & Engagement
- Maintain up‑to‑date skills/accreditations via a personal development plan.
- Participate in bank/industry events and foster a culture of recognition for client‑focused behaviours.
- Client Retention
- Leverage tools like Newton, MFA, and SLAS Learnings to strengthen advisory interactions.
- Build partnerships with Risk and Field teams to identify high‑risk situations early.
- Maintain a visible, positive presence (in‑person/virtual) to promote Advisory Services.
- Risk Management
- Negotiate terms and agreements to protect RBC’s short‑ and long‑term financial interests.
- Address collateral/data issues, lending excesses, and compliance requirements (e.g., AML, fraud prevention).
- Manage portfolio health via timely reviews, borrower performance monitoring, and write‑off processing.
- Follow protocols for risk rating changes, covenant breaches, and negative financial trends.
- Participate in Watchlist reviews and share restructuring insights via SLAS database updates.
- Prepare for portfolio reviews with senior leadership (VP/EVP) and engage external experts (lawyers, appraisers) as needed.
- Mitigate reputation risk through professional, consultative issue resolution.
- Establish file strategies within 45 days of transfer to your team.
What do you need to succeed?
- Demonstrable experience in high‑risk portfolio management, credit risk, and financial restructuring.
- Strong negotiation, analytical, and relationship‑building skills.
- Ability to balance risk mitigation with client retention goals.
What is in it for you?
- A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high‑performing team.
- A world‑class training program in financial services.
Job Skills
- Accounting
- Finance
- Asset and Liability Management (ALM)
- Business Loans
- Confidentiality
- Credit Analysis
- Customer Service
- Detail‑Oriented
- Financial Statement Analysis
- Risk Management
- Small Business Financing
Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London) employer: RBC
Contact Detail:
RBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and risk management sectors. Attend industry events, webinars, or even casual meet-ups. The more people you know, the better your chances of landing that Director role!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your experience in high-risk portfolio management and financial restructuring. Use real-life examples to demonstrate how you've successfully navigated complex situations. This will make you stand out during interviews.
✨Tip Number 3
Practice your negotiation skills! Since this role involves negotiating terms and agreements, consider role-playing scenarios with a friend or mentor. The more comfortable you are with these discussions, the more confident you'll be in interviews.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Director, Special Loans Advisory Service (SLAS), Risk – Capital Markets (London)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in high-risk portfolio management and client retention. We want to see how your skills align with the specific needs of the Director role at RBC.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've minimised losses or improved client relationships in previous roles. This will help us see the impact you can bring.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. Show us your passion for client service and risk management, and how you build strong relationships with clients and colleagues alike.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at RBC
✨Know Your Portfolio Management Inside Out
Make sure you brush up on your knowledge of high-risk portfolio management and credit risk. Be ready to discuss specific strategies you've used in the past to mitigate losses while retaining clients. This will show that you understand the complexities of the role and can hit the ground running.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led, especially in high-stakes situations. Highlight how you balanced risk mitigation with client retention. This will demonstrate your ability to navigate challenging conversations and protect the company's interests.
✨Emphasise Relationship Building
Since this role involves a lot of client interaction, be prepared to talk about how you've built and maintained strong relationships in previous roles. Share specific instances where your approach led to positive outcomes for both the client and the company.
✨Familiarise Yourself with Relevant Tools
Get to know tools like Newton, MFA, and SLAS Learnings before the interview. Being able to discuss how you've used these or similar tools to enhance client interactions will show that you're proactive and tech-savvy, which is crucial for this position.