What is the opportunity?Join our London office as a Complaints Team Manager and make a real impact on how we handle client concerns. You\'ll lead the charge on managing regulated complaints, delivering critical reporting to internal and regulatory stakeholders, and championing change initiatives that improve how we operate.
Job DescriptionWhat is the opportunity?
Join our London office as a Complaints Team Manager and make a real impact on how we handle client concerns. You\'ll lead the charge on managing regulated complaints, delivering critical reporting to internal and regulatory stakeholders, and championing change initiatives that improve how we operate.
This is a permanent, full-time role offering 4 days in the office – giving you the flexibility to do your best work while maintaining genuine team connection.
Client Complaints Team Manager employer: RBC
RBC is an excellent employer, offering a dynamic work environment in London that fosters professional growth and collaboration within a high-performing team. Employees benefit from a competitive compensation package, comprehensive development opportunities, and the chance to work on innovative projects like the ATOM application, making it a rewarding place for those passionate about finance and technology.
