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- Tasks: Support client teams with payments, transfers, and other essential services.
- Company: Join RBC, a leading global bank committed to community and client success.
- Benefits: Enjoy flexible benefits, competitive pay, and a world-class training programme.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Client exposure and financial services knowledge are valuable; degree not essential.
- Other info: Full-time role based in London with opportunities for growth and development.
The predicted salary is between 24000 - 26000 £ per year.
Join to apply for the Associate, Central Services Team role at RBC
Join to apply for the Associate, Central Services Team role at RBC
What is the opportunity?
We have an exciting opportunity for an Associate to join our Central Services Team in London. The role provides administrative support to client coverage teams in regards to core services required, including but not limited to executing the following: payments, transfers, foreign exchanges, static data changes, responding to client card and cheque enquiries, and other client related tasks.
Job Summary
Job Description
What is the opportunity?
We have an exciting opportunity for an Associate to join our Central Services Team in London. The role provides administrative support to client coverage teams in regards to core services required, including but not limited to executing the following: payments, transfers, foreign exchanges, static data changes, responding to client card and cheque enquiries, and other client related tasks.
What will you do?
- Review and prioritise incoming e-mails into a shared inbox, action and file appropriately.
- Conduct telephone security call backs with clients.
- Process domestic and international payments for clients ensuring accuracy and timeliness.
- Process internal transfers between accounts within agreed timescales.
- Assist with the processing of foreign exchange transactions where required in a timely manner.
- Record keeping of transactions on client relationship system where required.
- Assist client coverage teams with adhoc remediation projects as and when required.
- Assist with any general administration duties as may be required.
- Ensure timely settlement of loan interest and investment fees.
- Point of contact for card and cheque enquires.
- Serve as a point of contact for the wider Private Wealth team who may need assistance with payment queries.
What do you need to succeed?
Must-have
- Client exposure and coverage experience will be valuable.
- Financial Services industry knowledge would be an asset.
- Previous experience working in a bank and/or directly with clients.
Nice-to-have
- Degree welcome but not essential.
- Experience working in wealth management, financial services or professional services.
- Previous experience in payment processing or banking/ finance operations.
What is in it for you?
We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
Job Skills
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-22
Application Deadline:
2025-08-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Banking and Financial Services
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Associate, Central Services Team employer: RBC
Contact Detail:
RBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Central Services Team
✨Tip Number 1
Familiarise yourself with the core services that the Central Services Team provides. Understanding payments, transfers, and foreign exchanges will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of RBC, especially those in similar roles. They can provide valuable insights into the team dynamics and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Brush up on your client service skills. Since this role involves direct interaction with clients, demonstrating your ability to handle enquiries and provide support effectively will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in the financial services industry. Being knowledgeable about current events and changes in banking regulations can impress interviewers and show that you're proactive about your professional development.
We think you need these skills to ace Associate, Central Services Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and administrative support. Emphasise any previous roles in banking or financial services, particularly those involving payment processing or client interactions.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as attention to detail and ability to handle multiple tasks efficiently.
Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage client inquiries and process transactions accurately. Use quantifiable achievements where possible to showcase your impact.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at RBC
✨Know Your Role
Familiarise yourself with the specific responsibilities of the Associate position within the Central Services Team. Understand the core services you'll be supporting, such as payments and foreign exchanges, so you can discuss how your skills align with these tasks.
✨Demonstrate Client-Focused Experience
Highlight any previous experience you have in client-facing roles or financial services. Be prepared to share examples of how you've successfully handled client inquiries or transactions, as this will show your ability to thrive in a client-centric environment.
✨Showcase Attention to Detail
Since the role involves processing payments and maintaining accurate records, emphasise your attention to detail. You might want to mention specific instances where your meticulousness prevented errors or improved efficiency in past roles.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.