At a Glance
- Tasks: Support client teams with payments, transfers, and other essential services.
- Company: Join RBC, a leading global bank committed to community and client success.
- Benefits: Enjoy flexible benefits, competitive pay, and a world-class training programme.
- Other info: Full-time role based in London with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Client exposure and financial services knowledge are valuable; degree not essential.
The predicted salary is between 24000 - 26000 £ per year.
Join to apply for the Associate, Central Services Team role at RBC
Join to apply for the Associate, Central Services Team role at RBC
What is the opportunity?
We have an exciting opportunity for an Associate to join our Central Services Team in London. The role provides administrative support to client coverage teams in regards to core services required, including but not limited to executing the following: payments, transfers, foreign exchanges, static data changes, responding to client card and cheque enquiries, and other client related tasks.
Job Summary
Job Description
What is the opportunity?
We have an exciting opportunity for an Associate to join our Central Services Team in London. The role provides administrative support to client coverage teams in regards to core services required, including but not limited to executing the following: payments, transfers, foreign exchanges, static data changes, responding to client card and cheque enquiries, and other client related tasks.
What will you do?
- Review and prioritise incoming e-mails into a shared inbox, action and file appropriately.
- Conduct telephone security call backs with clients.
- Process domestic and international payments for clients ensuring accuracy and timeliness.
- Process internal transfers between accounts within agreed timescales.
- Assist with the processing of foreign exchange transactions where required in a timely manner.
- Record keeping of transactions on client relationship system where required.
- Assist client coverage teams with adhoc remediation projects as and when required.
- Assist with any general administration duties as may be required.
- Ensure timely settlement of loan interest and investment fees.
- Point of contact for card and cheque enquires.
- Serve as a point of contact for the wider Private Wealth team who may need assistance with payment queries.
Must-have
- Client exposure and coverage experience will be valuable.
- Financial Services industry knowledge would be an asset.
- Previous experience working in a bank and/or directly with clients.
- Degree welcome but not essential.
- Experience working in wealth management, financial services or professional services.
- Previous experience in payment processing or banking/ finance operations.
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
Job Skills
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-22
Application Deadline:
2025-08-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Banking and Financial Services
Referrals increase your chances of interviewing at RBC by 2x
Get notified about new Service Associate jobs in London, England, United Kingdom.
Client Service Associate - Sloane Street
London, England, United Kingdom 4 days ago
Guest Relations Executive - Guest Relations - Jumeirah Carlton Tower
Telephone Customer Service - Mercedes-Benz of Dartford
Dartford, England, United Kingdom 4 weeks ago
Guest Services Assistant - Service One - Jumeirah Carlton Tower
Kensington And Chelsea, England, United Kingdom 6 days ago
Customer Service Associate - Part Time- 24 Hours
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Guest Service Associate - Guest Experience Expert
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Guest Experience Expert - London Marriott Hotel Regents Park
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Guest Relations Executive - Guest Relations - Jumeirah Carlton Tower
London, England, United Kingdom 11 hours ago
London, England, United Kingdom 3 days ago
Customer Experience Associate - Remote (UK)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 6 days ago
Guest Experience Expert - London Marriott Hotel County Hall
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 month ago
Customer Service Apprenticeship - London
Hounslow, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Customer Service Opportunities- Orpington/London and surrounding area
Orpington, England, United Kingdom 1 week ago
City Of London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssociate, Central Services Team in London employer: RBC
RBC is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of London. With a strong commitment to employee development, we offer comprehensive training programs and opportunities for growth within the financial services sector. Our inclusive culture prioritises mutual success and community impact, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Central Services Team in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like RBC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Associate, Central Services Team in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to RBC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on RBC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at RBC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with RBC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at RBC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former RBC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
