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For Companies At a Glance
- Tasks: Install and maintain vending and coffee equipment while providing top-notch customer service.
- Company: Join a growing team at RBC, known for its supportive work culture.
- Benefits: Competitive pay, training opportunities, and a chance to work independently in the field.
- Why this job: Be part of a dynamic team and make a real difference in client satisfaction.
- Qualifications: Practical skills in electrical/electronic maintenance; training provided for the right candidates.
- Other info: Flexible working hours with a weekend rota; great for those who enjoy variety in their work.
The predicted salary is between 30000 - 42000 £ per year.
RBC are currently expanding the Technical Maintenance department and require additional Field Service Engineers based in North London and surrounding area, and another Engineer based in the North East of England.
Role
- Install and commission a wide range of Vending/Coffee/Coolers and commercial coffee equipment at client sites.
- Attend and repair re-active client service requests within our core client driven Response & Fix set criteria.
- Complete planned preventative maintenance services as requested.
- Complete on-site training for client staff on the operation of the equipment.
- Ability to plan daily routes to maximise efficiency.
- Management of spare parts stock holding in company van.
- Communicate with customer to ensure they are fully briefed on work completed and any recommendations.
- Complete electronic job sheets via company iPad.
- Assist colleagues when required.
- Pro-actively engage with all areas of the business.
The Candidate/Skills Requirement
- The person should be practical, flexible and reliable with a pro-active approach to carrying out work activities.
- Ideally from a Vending/Coffee background and must be fully competent with strong electrical/electronic knowledge/experience/qualification.
- Candidates with technical maintenance experience with strong fault-finding skills from other industries may be suitable as full training will be given to suitable candidates.
- Show initiative, motivation and focus in problem resolution.
- Knowledge of basic food hygiene an advantage as will be working in food hygiene area.
- Must be of smart appearance and fully customer focused.
- Excellent administration and organisational skills required.
- Possess a full UK driving licence.
- As this is a field-based role, the working hours are based around the business needs and include a requirement to be included on a 1 in 4 weekend working rota (including bank holidays) to meet the needs of our clients.
Technical Field Service Engineer – North London and North East of England in Melton Mowbray employer: RBC Group
Contact Detail:
RBC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Field Service Engineer – North London and North East of England in Melton Mowbray
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Bring examples of past projects or experiences that highlight your problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to navigate!
We think you need these skills to ace Technical Field Service Engineer – North London and North East of England in Melton Mowbray
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical maintenance and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your background in vending or coffee equipment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Field Service Engineer role. Share specific examples of your problem-solving skills and how you’ve successfully managed client relationships in the past.
Show Off Your Organisational Skills: Since this role involves planning daily routes and managing spare parts, make sure to mention any experience you have with organisation and time management. We love candidates who can demonstrate their ability to maximise efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at RBC Group
✨Know Your Tech
Brush up on your technical knowledge related to vending, coffee, and cooler equipment. Be ready to discuss your experience with electrical and electronic systems, as well as any relevant qualifications. This will show that you’re not just a good fit for the role but also passionate about the industry.
✨Route Planning Skills
Since this role involves planning daily routes, think of examples where you've maximised efficiency in your previous jobs. Prepare to share how you approach route planning and time management, as this will demonstrate your organisational skills and ability to handle the demands of a field-based position.
✨Customer Communication is Key
Prepare to discuss how you’ve effectively communicated with clients in the past. Highlight your ability to explain technical issues in simple terms and ensure customers are fully briefed on work completed. This will showcase your customer-focused approach, which is crucial for this role.
✨Show Initiative and Problem-Solving Skills
Think of specific instances where you’ve taken the initiative to resolve problems or improve processes. Be ready to share these examples during the interview, as they’ll illustrate your proactive attitude and strong fault-finding skills, which are essential for a Technical Field Service Engineer.
