What is the opportunity?
We are looking for a Third‑Party Support Manager to join our Intermediaries department on a 12‑month fixed‑term basis. Intermediaries are a fast‑growing channel managing over £25bn in assets and driving innovation across RBC Brewin Dolphin.
As a Third‑Party Support Manager, you will work closely with our Head of Platforms and our Provider Relationship Manager to deliver impactful business objectives. Your expertise will bridge internal teams (Operations, Governance, Compliance, Risk, Legal, Finance, and Marketing) and external stakeholders, including Adviser Platforms and third‑party Product Providers such as those managing SIPPs and Offshore Bonds. This unique role offers the chance to influence a rapidly evolving market segment and contribute to the Intermediaries department’s growth targets.
While experience in a similar role with industry leaders such as AJ Bell, Aviva, Quilter, Aberdeen, Nucleus or Scottish Widows is a fantastic bonus, it’s not a must‑have. We value transferable skills, a growth mindset and the key attributes we seek.
RBC expects employees and contractors to work in the office, with some flexibility to work up to one day per week remotely, depending on arrangements. The role can be based across any RBC Brewin Dolphin office.
What will you do?
- Collaborate with leadership and cross‑functional teams to develop a robust investment governance framework for managing assets within third‑party wrappers.
- Stay ahead of market trends and regulatory changes, ensuring agility and innovation in our approach.
- Build and maintain strategic relationships with providers to drive sustainable business growth and challenge the status quo.
- Represent the team on key governance committees and share insights to unlock sales opportunities.
- Partner with external providers to promote Managed Portfolio Services (MPS), Discretionary Fund Management (DFM) and Voyager solutions across platforms, SIPPs and offshore bonds where appropriate.
- Assist in testing and refining platform/provider‑specific propositions to enhance our competitive edge.
What do you need to succeed?
Must‑have
- An understanding of the Intermediary Market and Platform/Provider landscape.
- Strong verbal, numerical and analytical skills.
- Exceptional communication and stakeholder management abilities.
- A desire to be best in class and provide exceptional customer service to our clients.
Nice‑to‑have
- Experience in a similar role with the mentioned providers would be an advantage.
- Obtained or working toward a Level 4 qualification (e.g. CISI or CII) would be an advantage.
- Proficiency and knowledge of Client Engage and Avaloq.
What is in it for you?
We thrive on the challenge to be our best—progressive thinking, growth and delivering trusted advice. We care about each other, reaching our potential and achieving mutual success.
- A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation.
- Leadership support through coaching and management opportunities.
- Opportunities to work with the best in the field.
- The ability to make a difference and lasting impact.
- A dynamic, collaborative, progressive, and high‑performing team.
- A world‑class training program in financial services.
Location: 16 St Henry's Place, London, United Kingdom
Work hours per week: 35
Employment type: Full time (fixed‑term)
RBC Brewin Dolphin - Third-Party Support Manager, Intermediaries (12 Month Fixed Term Contract) employer: RBC Brewin Dolphin
RBC Brewin Dolphin is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. As a Director in the Intermediaries department, you will benefit from a comprehensive Total Rewards Programme, including competitive compensation and flexible benefits, while having the opportunity to lead transformational initiatives that make a lasting impact. With a strong focus on employee development and a world-class training programme, you will be supported in your career growth within a high-performing team dedicated to delivering trusted advice and making a difference in the community.
